Robot Call: The ideal tool for mass campaigns
Within the great marketing strategies are the massive campaigns, whether by email, landing pages, messages or calls, and despite the technology calls are still one of the best ways to achieve it, if your campaign will be with the same messages the most recommended is to use a robot call to carry it out.
What is a robot call?
Robot call are automatic calls that are made using software to transmit a recorded message when the phone is picked up.
In short, they are phone calls that use a predictive or progressive dialer to distribute a pre-recorded message, using the robot call to do so.
How robotic calls are used for commercial purposes
Among the advantages of robotic calls are the reduction of costs when making repetitive campaigns (same message to different customers).
A well used robot call is the best ally in corporate marketing strategies, it is one of the tools that takes maximum advantage of customer service.
A specific message for a new product campaign, surveys or thanks for their loyalty are just some of the uses of the robot call.
Why use Neotel’s robot call?
The Neotel Robot Call allows you to distribute messages to a list of clients in an economic, efficient and agile way.
The way the robot call task is executed is
- Make mass calls and simultaneously play the recorded voice message.
- Sometimes it gives the customer the option of being transferred to a commercial agent or answering a survey.
- No agent required during the call
It allows a very valuable objective to be achieved: customer feedback on the brand, products and services can also provide valuable information in commercial prospecting campaigns.
Using the Neotel Robot Call
The Neotel Robot Call allows you to send a specific message to a list of clients, using a database, a recorded message so that the system starts calling all clients simultaneously.
As commented in previous paragraphs, sometimes it may require the interaction of the agent, for which the customer must use his numeric keyboard.
Advantages of the Robot Call
Neotel con este robot call te ofrece:
- Easy campaign management
- No software installation required
- No initial cost
- No permanence contract required
- Easy to use for agents
You can create survey systems, execute campaigns and obtain customer satisfaction with a product or service, with that data you can focus on new successful campaigns.
The Robot call is part of Neotel’s call center software that includes WebRTC Line, Progressive Dialer and Predictive Dialer.
