With the advent of technologies such as the Internet, the virtual switchboard has become the standard to be used in the world of telephone exchanges, unseating the physical switchboard.
Cloud solutions are an alternative to traditional telephone solutions. We highlight the main advantages of these:
Cost savings: We forget machines, hardware, physical terminals, maintenance and management costs, qualified personnel to pay, etc. Being a 100% cloud system there are many aspects for which we will not have to worry anymore.
Flexibility: The advanced switchboards allow unlimited extensions and for different countries. Receive incoming calls on your mobile phone, computer with Internet connection, table phone, …
Scalability: Virtual telephony allows you to reduce or expand the capacity of your PBX according to your needs. You can also control the virtual switchboard on any device and any time of day. So the control over our business will be total.
Functionality: One of the main advantages of virtual switchboards is their versatility and functionality. Among the clients of the virtual switchboards, they stand out: the recordings, mobile extensions, call queues, the complete statistics of the calls, IVR’s and the deviation by prefix and schedule.