Best Call Recorder Price

When looking for a call recording system in our company, we know that there are several alternatives, although not all are the same. In Neotel and unlike all our competitors we do not like our customers to feel tied hands with our company and this is why there are no permanences. Never. This means that without any problem our customers can try our services and, if finally they are not convinced they can go somewhere else. With this, it is easier to choose our services if you are interested in hiring a call recorder in your business.

We work with companies of all sizes, SMEs and large companies. Our services are targeted and have been developed having in mind both very small businesses in size of workers and large companies. the rates of the virtual pbx will depend on what your needs, for a Neotel call center, the price will depend on their needs.

How much does the Premium Virtual Call Recorder cost?

Neotel offers for free and to all its customers 2 months of recording. What does this mean? That after two months the recordings are automatically deleted. For customers who require a recorder without limitations Neotel has its premium virtual recorder service with a cost of 45 € + V.A.T. What does this service include?

You’ll never lose your recordings.
Server with 1 TB space for all your recordings.
Intuitive application for searching recordings with different search filters.

With our application clients just have to enter the Virtual Recorder module and from here filter as they want to perform searches.

If we activate the virtual call recorder, all our calls will be recorded and stored in the Neotel cloud for later listening by the customer. Neotel has a complete virtual pbx that allows all kinds of functionalities from its web application switchboard. We highlight among the features most used by our customers Click to call me back, Virtual Fax, Telemarketing Surveys, Monitoring, Inbound Call Statistics and Signaling. If you need to clarify information about any of these features of the Neotel switchboard please contact us right now and we will assist you without fail.

Neotel the best solution to record all your calls

When it comes to call recording, Neotel stands out from the competition in terms of price and quality of service. The Neotel recorder cannot be compared to other call recording solutions on the market.

Call recording systems: which is the best?

Your company may make contracts over the phone. If this is the case, you will already know that in order to contract by telephone, you will need to record the call.

Make telephone contracts with the Verification by third parties

If it is important for you in your daily life to be able to review the telephone conversations made with customers, what better way than with Neotel’s virtual premium call recorder?

The virtual recorder of premium calls will be very useful to you when analyzing the information.

As you know when it comes to telephone conversations sometimes misunderstandings occur. Use a professional solution for the recording of all the calls in your business and don’t risk it.

Are you still not using WebRTC in your company to call over the Internet?

Neotel is the leading telecommunications provider since 2001 and its services are basically focused on 3: the software for call center, the integrated crm within the pbx and the virtual pbx itself. In addition, over the years we have strived to listen to our customers and learn about the requirements that today’s companies most need and do not have. Now, today, Neotel has the widest range of solutions for telecommunications within companies.

Some of these are as follows:

Progressive dialer.
Predictive dialer.
Robot call.
Click to call me back.
Fax virtual.
Telemarketing surveys.
Monitoring.
Statistics of incoming calls.
Signaling.
Integrate virtual switchboard with third party software.
Webrtc line.
Hire 900 line.
Products data center.
SMS.
IVR.
Professional voice-over service.
Mobile pbx.
Virtual premium call recorder.
Video calling and videoconferencing in the cloud.

And more. Today we’re going to tell you a little more about our webrtc lines for companies.

How to get a webrtc internet calling service

Of all the utilities of the webrtc, mobility is noteworthy. And what do we mean when we talk about mobility? Imagine that our company has offices in Malaga, Madrid and Auckland, for example. Without the technology provided by webrtc, we have no choice but to open physical headquarters for each of these locations. On the contrary and thanks to Neotel’s webrtc lines this is no longer necessary, and we can simply count on workers in each of these destinations who, working from home and only with a device (a computer for example) with a network connection, are able to make calls without needing any other resource.

Thanks to the webrtc lines this whole process is more accessible and simpler.

Benefit from webrtc calls on the internet for your business

As we said before: the only thing you will need if you want to start using a webrtc line with Neotel is a device that has Internet access. And nothing else.

Did you know that Google is responsible for the webrtc technology?

Nowadays practically everyone has an internet connection. This is what gives webrtc calls an advantage over other solutions.

Finding the right call center management software

Neotel’s call center management software is much more than you might first think.

Neotel call center software gives you complete call metrics in real time

Neotel also offers as a complement to the call center management software the premium recordings with which customers have an exclusive service of call recordings with a capacity of up to 1 TB and without erasing the information.

Request more information about Neotel’s Premium Virtual Recorder now!

With the Monitoring functionality included in our virtual pbx, the administrators or managers of the call center can spy in real time the open calls with clients in order to whisper any information that is important to the agent during the call he is making.

Interested in Neotel Spy and Whisper Monitoring? Call us now and we will inform you of prices without any obligation.

Call monitoring is very useful within a call center. Neotel offers you a very complete list of tools, all of them integrated within our app-ecosystem, for the monitoring of calls within your call center, these are just some of the features that a call center administrator should look for for his professional call center software.

Not having the best call center software is going to affect the quality of the work that is done every day in the call center.

Neotel highlights the 3 main advantages of the Virtual Switchboard

If you hire a virtual switchboard:

You’ll enjoy mobility and remote work.
You will have at your disposal an infinity of functionalities and characteristics to give a better attention to the client in your company.
You won’t have to worry about updates as the service provider is the only company responsible for all the configuration of the switchboard.
You don’t need to invest anything in initial installation.
You don’t have to invest in physical machines; unlike physical switchboards.

Conclusion: 3 most important advantages of the virtual switchboard

1. Work in remote and delocalization of the company

Forget about installing phone systems in each of your locations. It doesn’t matter if your workers are not located in the same city or country.

2. A tailor-made solution for medium and small businesses

The virtual pbx is considered as the most complete solution: click to call me back, virtual fax, telemarketing surveys, monitoring, incoming call statistics, signaling, etc.. All this makes Neotel’s virtual pbx the most complete solution for both small and medium businesses. In addition, in terms of saving money, with the virtual pbx the savings are always the maximum possible when compared with any other type of existing telephony system.

3. Savings

The virtual pbx is a savings system in the sense that requires neither maintenance nor investment in physical machines. our switchboard allows you to have all the advantages of a complete ip voice system, but without the need to buy anything physical machinery. the virtual switchboard could be the solution for your business. If you are interested in receiving more information or want to start saving money in your company we advise you without any commitment. All you have to do is get in touch with our advisors.

Why does your company need a Software Call Center?

Workers will be able to connect from any device connected to the Internet and from anywhere. This implies a mobility and flexibility to our company that otherwise would not be possible.

On the other hand, agents will be able to make transfers to other extensions quickly. It will also increase the capacity of the management of the lines.

With features such as the ivr, we notice a maximum intelligence and efficiency to our company.

Neotel’s call center software does not require any initial investment by the client.

With our webrtc lines, companies obtain a series of benefits, both economically and in terms of functionalities.

The value-added services for the virtual pbx and call center software are as follows:

Statistics You will be able to know all kinds of details about the duration of calls, which agents attend which calls, volumes of both outgoing and incoming calls, schedules of calls, missed calls, waiting times, and so on.
Call recording. Allows to have a record with all the incoming and outgoing calls recorded. By default, in Neotel all our customers when hiring our call center software already have this free call recording service at no cost and active by default. This service has a limitation of two months in the time that the recordings are preserved from your panel. If you want to remove this limitation there is the possibility of hiring the service of Premium Recordings, with no limit on how long your recording is kept. More info: https://www.neotel2000.com/grabadora-virtual-de-llamadas-premium/
Voicemail. This feature allows the caller to leave a voice message when they have not been reached, and the agents to listen to these messages. This feature is often used in cases where the caller contacts after hours.
Waiting lines. Keep calls waiting with music while agents are inactive or busy with other calls.

Neotel’s virtual pbx and call center software enable Cloud functionalities, allowing companies to increase their productivity, optimise their resources more intelligently and improve customer portfolio management.

It should be noted that with our tools and applications companies are connected to their business 24/7 and from any device with a connection to the Internet: tablets, computers, smartphones, etc. The web real time communication (webrtc) allows communication between two devices with an Internet connection. It is only necessary to have in our device a camera (if we want to use the functionality of the video) and a microphone (if we want to use the functional one of the audio).Neotel is the company of telecommunications directed to companies that offers its services of lines webrtc before any other one.

Contact us now and ask for the features of Neotel’s virtual switchboard and call center software.

Any company that pretends to control the information of its calls and improve the management with its clients should contract the software for call center.

Neotel’s call center software is aimed at freelancers and companies that are interested in increasing the optimization and management of their company along with its relationship with its customers.

Advantages offered by the virtual switchboards for our company

Today with this new post in our blog we want to get even closer and make known the advantages offered by the virtual pbx’s and that are not few.

The 10 advantages of virtual switchboards

1. Competitiveness

A virtual pbx has many advantages. It can make us available at any time and from anywhere. Another feature that brings us working with the virtual pbx is to increase our productivity.

2. Multiple numbers

A phone number that is easy to remember is very important for our company. In Neotel we offer a wide variety of options for contracting a telephone numbering, highlighting our 900 lines.

3. Multi-device

From IP phones, webrtc lines, mobile phones … The Neotel solution is usable from any device that has an Internet connection.

4. Multisede

Imagine that in our company we have different branches, with offices in cities such as Madrid and Malaga. Regardless of the number of extensions for each of our venues, Neotel’s virtual switchboard allows us to receive and make calls as if we were all located under one roof. When dealing with extensions, there are no longer any geographical barriers. This is one of the main functionalities that this type of switchboard allows us.

5. Mobility

Being a system in the cloud and as we have been explaining, we can work with our switchboard from anywhere in the world.

6. Flexibility

The switchboard is scalable in the sense that if our company grows or decreases in size we can increase or reduce the functionalities of our switchboard.

7. Company image

Having a professional telephone system will help improve the image we are giving of our company. The Neotel switchboards allow the customer:

Click to call me back.
Virtual fax.
Telemarketing surveys.
Monitoring.
Statistics of incoming calls.
Signaling.

Perhaps one of the main advantages of virtual switchboards is this, to give a better image of our business to customers.

8. Improvement in customer service

With features such as detours, waiting messages and queuing system we can get better serve our customers. Thanks to the advantages of IP telephony the line of our business can hardly be communicating. Nobody likes to wait or not to attend. Having the virtual switchboard for our company is a way if we seek to improve customer service.

9. Line capacity

Before putting more operators or more lines for specific cases we can use the features of our switchboard such as waiting messages or voice mailboxes. The virtual switchboards are for managing large volumes of calls.

10. Cost reduction

This is undoubtedly, among all the advantages, the one that is most attractive for companies that make the leap with the virtual switchboard. It does not matter where in the world you are and you will be speaking at the lowest possible price. It does not matter if your employees are located geographically far from each other. At the end of the day, with the virtual switchboard we will obtain the maximum possible savings in our calls that with any other telephone system that we can hire. The Neotel virtual switchboard is available to everyone.

What are the benefits of working with virtual services?

The virtual pbx is usable in table and mobile telephones.

The concept of virtual pbx is broader than at first thought. The main features of the virtual pbx’s systems are:

Receive and send emails.
Generate massive advertising
Communicate between extensions / departments.
Register personal data of clients.
Send text messages to mobiles.
Receive and send internal communications.
Redirecting calls.
Record, receive and send calls.
Telephone conversations.

With the virtual telephone exchange the software is synchronized with the different telephone lines. As it is a system hosted in the cloud, this is an important saving.

Save on costs with virtual services

The virtual switchboard, unlike how it happens with physics, means a great saving of money in terms of configuration means.

Bet on virtual services

Actually working with cloud services brings benefits always. Some companies still unaware of what virtual switchboards are may mistakenly think that there are disadvantages in the use of these services. Nothing more erroneous.

Digitize your business with the Virtual PBX

What functionality can our virtual switchboards provide in your company?

From Neotel we offer a safe and optimal service. Our virtual pbx is constantly updated and receives improvements frequently so that each day that passes is more adaptable to the needs of all our customers.

5 benefits of virtual switchboards

This type of solution implies:

1. It is customizable and scalable

It is possible to decrease or increase the functionalities of the switchboard according to our needs.

2. Efficient communication

This type of telephone system improves not only the communications with our clients but also the internal ones at company level.

3. Greater availability

The hiring of this equipment provides the company with 24/7 coverage.

4. Avoid additional overhead

By not having a person in charge of a physical reception, additional costs are also avoided.

5. Saving money and time

It is a profitable and effective technology. In reality it is like having a worker 24 hours a day pending the telephone communication of our company. With the virtual pbx they improve internal and external communications of the company.

The need to digitize

In a time of so much competition, digitizing our company is an important advance to try to stand out. Hiring the virtual switchboard for your business could boost sales. From Neotel our solutions are focused precisely on this, that companies get to sell more and better.

The companies are integrating the CRM with the Virtual PBX and you should also

Surely if you read this news until the end you will make a very good decision: call Neotel and ask how you can integrate the CRM with your virtual PBX system.

Do you want to integrate the crm into your telephone system in your company?

Once you are a customer of Neotel’s virtual pbx, it is very easy to integrate our CRM into your switchboard. You just need to make a call and tell us what you want to do.

How is a CRM integrated into your company’s telephony?

CRM maximizes your employees’ productivity, which means working fewer hours and getting more.

What benefits does the company have with an integrated CRM?

How about the idea that when a client calls you, it automatically displays on the screen information related to that client, such as the contact information that has made the call, its number and any other information about other conversations that have been held. with this person?

By integrating the crm with your company’s telephony you get absolute control over incoming and outgoing calls and with respect to customers.

Registering both received and completed calls is one of the main advantages when integrating the crm into the switchboard

CRM is the easiest way to create new contacts

As long as you have the active application, when you receive a call from one of your clients, a pop-up window will appear on the screen with absolutely all the information about the client. The fact that when a customer calls us, we get a pop-up in screen with all the relevant information about it, is a way to be prepared before answering the call. Integrating the crm with the virtual switchboard will allow us to always know who is calling us.

To identify all incoming and outgoing calls in the company, CRM is the best solution in the market

A virtual pbx allows to have many lines, in the way of extensions.

CRM functions:

Take control of interactions with potential customers.
Save the data of possible clients to continue contacting them later.
Help to obtain clients from business opportunities and current customers.

A CRM also helps us with the loyalty of our customers. It is undoubtedly the most effective way to keep all the information of our customers in an organized way. In addition, thanks to the CRM, our marketing campaigns will be much more productive by having greater control over our information. If you have been reading this far, it is more than likely that you now understand better why more companies are asking for integrated CRM every day. of the switchboard. If you need us to resolve any possible doubts about our integration between Neotel’s virtual switchboard and our CRM, just call us.

Communication all over the world thanks to the voice IP

Being communicated correctly between client and company strengthens the position of your business. This is a fact. Having an ip voice system ensures us to be able to be connected with our workers, colleagues, friends, family …, and all that is needed is a device connected to the Internet and a web page.

Neotel is the leading company in voice ip in the sector, offering secure, effective and fast communications, capable of offering you the quality service that you were waiting for, being ours a responsible company with the widest experience. The main advantage that we offers voice ip is the reduction of costs when making phone calls. Unlike conventional telephony, with IP telephony we use the Internet for communications. And this is exactly why the costs are reduced drastically.

Calling by voice ip is very easy

Three simple steps to communicate by voice ip:

Hire the services that best suit your company: software call center, crm, virtual pbx.
Carry your phone number or ask for a new one.
You must contact a company that offers the service.

Below you can read the main advantages of using voip telephony in your communications:

Cheap rates so you can communicate all the time you need, without being surprised by the costs at the end of the month.
You do not need to make any changes in your company to enjoy voice calls ip.
Being a voice based IP technology, you will be communicated with quality in the service, quickly and safely.
Any device that has access to the Internet will serve to communicate with your workers.
You can access your call center from any computer.
It is not necessary to install programs that are difficult to understand.
You do not need special phones. Your smartphone always works.

Incredible advantages with the voice ip

Did you know that you can use the voice ip through your smartphone? It’s like having your office always with you no matter where you are. IP voice calls are widely used by entrepreneurs who are either in constant motion, or need to be permanently connected with customers and employees. Or both. Start using this type of telephony over the Internet with Neotel.

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