Being interested in the use of a marking robot is a good idea to know a little about how it works. Of this we will speak to you here so do not stop reading.
Among the software options for Call Center that can be found today the robot call is an advanced tool that is generally included as it allows to automatically perform a large number of calls, without it having to interfere the operators of the center calls.
On these marking robots you should know that in the current offer you can find many different options, some more powerful and agile than others.
In any case, when choosing this service is worth doing considering the fulfillment of certain features, such as:
- Its power, translated in the capacity of management of automatic calls
- His agility
- And also its price or economy
Operation of the robot
Now, focusing on the operation of the robot call you should know that at the time of executing your task does so:
- Start making the calls, in a massive and simultaneous.
- In making this call, the voice message that the company has wanted to make known is displayed, by means of reproduction.
- It is important to clarify that within the voice message it is possible to include push options, so that the user can be transferred to an agent by pressing an option on his keyboard.
It is important to clarify that within the voice message it is possible to include push options, so that the user can be transferred to an agent by pressing an option on his keyboard….