Neotel

PBX for companies: call launcher, call center, Voice over IP, IP telephony and VoIP PBXs

Did you know that with Neotel there are no permanences? Never. So is!

With other Telephony providers, stays are imposed on customers. We at Neotel do not believe in the concept of permanence. We believe in satisfied and loyal customers. And is that when a company gives only the best service customers do not leave.

Do you already know what VoIP Telephony is?

Do not have a phone number yet? No problem. Neotel offers you line + phone number.

As IP Telephony makes use of the IP Voice you can use our system both in mobile and fixed:

  • Use of softphone By installing a softphone application we would already have everything we need to make calls over IP.
  • IP adapter linked to the conventional telephone.
  • VoIP phone It is a special phone for IP calls.

As you see there are different solutions. Surely one adapts to your company.

Are you in doubt about whether your Internet connection is compatible with IP Telephony? At Neotel we solve all of them. What if you call us now?

In any case, think that any type of connection to the Network is valid.

If you already have an Internet connection, you can start using VoIP Telephony.

Formerly with traditional telephony the calls were made through cable. Now with VoIP telephony, calls are made via the Internet.

Now you know something more about the requirements and what advantages IP Telephony brings:

  • You need to hire Neotel as your VoIP Telephony operator.
  • IP / Softphone / IP Phone adapter.
  • Internet connection.

Migrating to IP telephony has never been easier than it is today.

Neotel call center

Installing a call center is the best way to serve your customers in your business. Neotel develops customized tools designed for contact centers and call centers.

Customized solutions for companies

Call Centers and Contact Centers

With our tools you have the possibility to monitor real-time data that are of great interest to your call center.

With our software for call centers you will have:

Call center in the cloud

Our call center tools are hosted in the Neotel cloud and have been designed for SMEs and large companies, allowing:

  • Queue management in real time.
  • Progressive and predictive marking.
  • Call recording.
  • Reports and statistics.

An IP Telephony system saves large amounts of money to companies. Your agents do not need to be physically in the same place. It does not matter where in the world each one is. Our tools are still working.

Applications aimed at call centers

Our call center software is scalable and adapts to the needs of any company.

Neotel also offers media services for those who are interested. We highlight:

  • Custom applications.
  • Integration with third-party tools
  • Data center.

Neotel – your Telecommunications provider

In Neotel we offer services of PBX, call center software and CRM. Trust a company with more than 15 years of experience.

Learn more about call centers

The goal and the raison d’être of any call center is to get the maximum possible number of minutes in conversation with clients.

There are no limits with Neotel’s call center tools

From Customer Service, Telemarketing to mass sale campaigns. With our software your call center can get everything.

Do not be wrong or repent. Contract now the call center tools with Neotel

Thanks to the tools we offer call centers improve day by day, they learn from their weaknesses and overcome them.

For a better Customer Service

Greater availability for your customers

With our tools you ensure reliable customer service 365 days a year.

automarcador dialer

Do you need a progressive / predictive dialer?

We have no competition in Neotel. More than 15 years of experience in the sector endorse us. And since there is no permanence with us … Do you have something to lose? If you still have doubts after all this, we recommend that you do a Google search and look at reviews about our company and services.

Functionality and efficiency are fundamental aspects when hiring a VoIP exchange.

centralita voip

We have several solutions that adapt to all types of companies. We invite you to call us or send us an email if you prefer. He explains his personal situation and without any commitment he will receive a quote and all the necessary information. If you still have questions after receiving the information that we are going to send you, of course you just have to call us again. At Neotel we are more than happy to meet your needs.

Among our solutions, the most famous are:

  • The dialer
  • The virtual switchboard.
  • The tools for call center.
  • And the CRM.

Having a dialer in your call center company makes life happier. Guaranteed!

Neotel

Control for your business with Neotel CRM

With Neotel CRM you are taking a comprehensive solution to control your business.

At Neotel we are very specialized in Telecommunication systems in general. However, companies with their communications are nothing if you do not have software that is able to manage all this information, compile it on the same platform, and that is easy to use, affordable and 100% functional. And it is right here where our CRM integrated with the PBX comes into play.

At Neotel we work very hard every day to be able to give you this CRM today without comparison. We have listened to our clients, annotated their requirements and needs, and analyzed the general CRM sector, to now know that our call center tools with CRM are unique.

Companies that need to be in constant communication day and night with their customers and that have an extensive client portfolio, are the most suitable for the use of Neotel CRM. However, this does not mean that CRM is a tool created for large companies. SMEs benefit in the same way with the use of this tool.

A call center company that is considered serious and respectable, surely uses Neotel’s CRM to manage its entire business.

Our call center tools platform works through modules that, as extensions or addons, are configured as the best virtual switchboard currently available.

We are convinced that with our software your company is going to take off in style

If you wish, request a budget now without any commitment. We will inform you about the Neotel CRM. You can see a free demonstration of how it integrates with our virtual switchboard. It is a 100% system hosted in our cloud so you do not have to worry about anything.

Reduce times, save money, … Is not this what we are all looking for? Well, Neotel is the answer to all your questions. You just have to request a free demo. Honestly, you have nothing to lose. And we are sure that you will be delighted.

The star tool of Neotel is its CRM (Customer Relationship Management)

Integrating our switchboard with the CRM has been the best of the successes.

Under the same platform. All the power of unified CRM and hosted in the cloud

Contact us Before you can imagine you can be taking advantage of our tools.

Neotel

Compare virtual PBX

When migrating from a physical PBX to a virtual PBX it is necessary to know a series of details.

IP PBX, that rare concept

With the IP PBX the voice is sent converted to data through the Internet.

It is a 100% scalable system.

If you already have a phone number. you do not need to lose it. As easy as making a portability. And nothing more.

The IP VoIP switches are all advantages and disadvantages for the company

Beyond your price you need to know the characteristics of the IP Voice and what this technology can do for your company.

At Neotel, if we know anything, it’s IP Voice Telephony. What are you waiting for to call us?

By contracting a PBX what is intended is to gain in comfort and efficiency.

Being in a hurry to hire a switchboard company does not usually work out well. It is better to take time to research online user references about each of the services of the different IP Voice operators that currently exist.

Neotel puts at your service the best virtual switchboard

The virtual PBX is composed or operated by modules. These can be deleted or added at the customer’s whim. Each module provides extra functionality to the system that makes it more powerful.

Companies that sell switchboards there are many, many. There are more affordable prices and others less. Some are more reliable, others not so much. Ensures that you are hiring a professional company with extensive experience in virtual switchboards.

At Neotel we are capable of facing any situation. No matter the size of your company, where you are or the number of agents. We have the capacity to spare you to give you the best coverage.

Search, compare, and at the end is Neotel

As you can see there are several aspects to consider when hiring a virtual switchboard.

Some other aspects to consider

More things you need to know

Trust the Neotel cloud exchange

There is no reason to think that this is an unstable technology.

More and more call centers choose to migrate to the PBX

Do you need a VoIP PBX?

Neotel is your Telecommunications Provider par excellence. We understand the needs that call centers have to face every day. We are specialized in providing solutions to these problems.

If you still do not work with a virtual switchboard hosted in the cloud with Neotel, you need to call us today. We want only the best for your call center company, just like you.

Cloud Virtual PBX – The Neotel virtual switchboard in the cloud

Nothing more than the reduction in costs and it is worthwhile to migrate with Neotel.

Surveys of Telemarketing, Spy & Whisper, Call recording, Click 2 Call Me Back, Virtual Fax, etc.

  • Without installation or maintenance.
  • There are no geographical limitations.
  • Give a more professional image to your customers.
  • Scalability
  • Easy to use.

We are the # 1 provider in virtual switchboards

Have you already looked for references in Google to see what our customers say?

We are the best provider of VoIP PBXs in the market.

If you have any questions please contact our advisors.

We are ahead of the future, to offer you the best technologies in Telecommunications today

You will not want your competitors ahead of you, right? Call Neotel, we will inform you without any commitment. You have nothing to lose.

Not all virtual switchboard companies are the same. Our quality is the reason for being for Neotel.

WebRTC line

Have you ever dreamed of making real-time communications, from the web browser itself, and without the need to install any kind of plug-in? This is possible with the WebRTC lines that Neotel offers.

No need to install anything, just using an Internet connection. This is what you need to start making calls through WebRTC,

WebRTC is a reality. And you should be interested

  • Rated as reliable and safe by users.
  • Maximum audio quality
  • Open source technology

Are you willing to make your life easier? Do you want to hire Neotel’s virtual switchboard?

Be in direct communication with your employees and customers.

Do you need more reasons?

webrtc

Send an email to info@neotel2000.com and ask for the options in switchboards and how we can help you.

You call us We will solve all your doubts

Start saving money with internal calls!

Thanks to the PBX you can forget the problems of whether your headquarters and delegations or workers are not located in the same geographical area.

centralita voip

With the PBX we break all these limitations.

Do you need a softphone? We propose something even better: hire a WebRTC line now.

grabación de llamadas

Move to the Neotel switchboard. And take your business off the ground.

Neotel

Call Center CRM for your company

Our information management software (CRM) is affordable for all audiences. With the integration of the switchboard + the CRM Neotel presents the definitive solution to take the most absolute control of all the information of your company. Among our call center tools we highlight:

Progressive marker
Predictive dialer
Robot Call

Our call center software is the dream of every SME. Get to increase your sales and maximize productivity in your business with the Neotel call center software, a powerful tool for all types of businesses that stands out for its possibilities and ease of use.

Because all the software is hosted in the Neotel cloud, you do not have to worry about any maintenance. In addition, you will be working with a 100% secure and supervised platform in real time.

Do you want to maximize the productivity of your company with the CRM Call Center?

If you still have doubts about whether our CRM is for your business or not, we invite you to contact us and our team of professionals will be more than willing to answer your questions.

With the Neotel CRM call center the possibilities are endless

With the CRM call center you can have all the information related to your customers in an organized way.

The operators of the call center will have an easy, simple and intuitive tool to work their day to day.

Technology advances fast, and at Neotel we work very hard every day to move forward with it.

PBX + CRM for Call Center Telemarketing. Call Center Software

Trust Neotel professionals for your call center and you will not regret it. You just have to go to Google and look for references on Neotel. Hundreds of satisfied customers can not be wrong, right?

Whatever you need: VoIP PBX, IP Telephony, PBX, etc., at Neotel we can help you securely.

Neotel is the leading provider of IP Telephony since 2001. Located in Malaga, they offer their Telecommunications services globally.

Aimed at companies that need to optimize productivity and organize the information of their customers or Leads, the Neotel software is the definitive solution.

If your call center is serious for you, you need to hire our tools now.

The virtual switchboard is formed by modules that have been developed to measure always taking into account the needs of our customers, which makes it the most powerful switchboard solution in the market today.

Enhance your company with Neotel call center software

Request a quote now without obligation.

When Neotel developed our application kit in its day, it took the idea in mind to help companies save money.

Neotel offers the best possible integration between the switchboard and CRM. With data and voice transmission services with incomparable quality.

Call center tools

Neotel links all the power of the PBX with mobile devices.

Integrating our CRM to your current virtual switchboard is very easy with Neotel.

Software for Telemarketing

All the power of the CRM integrated with its virtual switchboard and working under the same Web platform

Applications aimed at contact centers

Contact us now and start enjoying the advantages of Neotel for your call center business

Integrate all your customer data with CRM

Would you like to see a free demonstration of how our tools work? Call us and request a test.

Surely you have ever needed to call all your customers to transmit the same message. It is not like this? Well now with the Neotel Robot Call this task has been simplified a lot. Robot Call loads a list of clients that we have previously entered through a database and is responsible for making calls in a fully automated way and play a voice you want. In addition, if necessary, this same software will connect a client with an agent that is available.

Carrying out automated campaigns is now possible with the Robot Call.

Robot Call for call centers

Increase your agents’ time in conversation with our software tools.

Take advantage of the power of our call launchers.

Call center tools

Call launchers that integrate easily within your virtual switchboard

 

Contact Neotel and hire our call center solutions now.

Learn more about our call center tools

Hire a pack to suit you.

Software for Telemarketing. Progressive, predictive and Robot Call dialer

The best applications to manage a call center

The software is intelligent. Maximize the time your agents are in real conversation with your clients. Only when a customer picks up the call, the software that is intelligent automatically connects with an available agent.

Call Launcher Robot Call

More automated campaigns with Neotel.

Every day more call centers call Neotel to modernize their company. Now you could be the next.

Get a complete organization of the information in your company

To hire Neotel is to hire professionalism

No matter the size of your call center or contact center. We have tailored solutions for all

Use a single Web platform to manage your call center. It ended up managing thousands of different tools!

We have been studying the Telemarketing sector since 2001 and, we are very proud of what we have achieved

Companies from all over the world communicate with their customers using the Neotel IP Telephony system.

Help us improve your company

With dozens of modules, your telephone exchange takes a leap like never before imagined.

Growing companies use our tools.

Saving resources is possible. We assure you. You just need to contact us.

Installing a call center is the best way for your company to be able to serve its customers.

Una solución para cada empresa

Call Center and Contact Center

You can also monitor real-time data that are of great interest.

Call center virtual

telefonía ip

Our call center tools are adapted to SMEs and allow:

  • Queue management in real time.
  • Automatic call launcher.
  • Recording of calls.
  • Reports and statistics.

With our call center tools comes mobility. This means that it is not necessary anymore that their agents are physically located in the same place.

Software call center

In Neotel we also offer a series of customized services:

  • Custom software
  • Software integration with 3rd.
  • Data center services.
Neotel

Discovering the concept of IP Telephony

We at Neotel have been offering IP telephony services since 2001

IP Telephony is based on Voice over IP which consists in transmitting the voice transformed into data through the Internet.

Simply put: IP Telephony is ‘Internet Telephony’.

Advantages of SIP VoIP Telephony

In Neotel our department. Customer Service will be happy to answer your questions about this technology. Just need to call us, send us an email or fill out the contact form.

IP Telephony works by connecting an ORIGIN point with a DESTINATION point, transmitting the voice over the Internet.

One of the main advantages offered by VoIP Telephony is mobility. If tomorrow we need to move from office, our internal telephone will move with us.

If you still do not work with Neotel’s Virtual Fax, keep reading

The main advantages of this service that Neotel offers to all its customers are: its reduced price and ease of use.

Why should you install a virtual fax in your office and get rid of your traditional fax machine ?:

The Virtual Fax system is 100% mobile. It accompanies you wherever you go.
Via the Neotel virtual pbx, we can get the Virtual Fax service at a very low price.
To work with Virtual Fax you only need an Internet connection and an email account. And nothing more. Yes, it is that simple!

We saved having a physical fax machine in our company.

Having the Virtual Fax tool for our company will be a great help and will facilitate the day to day. And is it not just about getting this?

The Virtual Fax is very easy to use

To know in more detail how Neotel’s Virtual Fax works, we recommend that you contact us through any of the aforementioned ways, as this way our team of professionals will be able to explain more clearly all the functionality and peculiarities of this magnificent tool.

If in your company you are looking to save money and not have to invest now in a fax machine, the Neotel Virtual Fax is without a doubt what you need.

What do I need to start using VoIP services?

Keep in mind that without an Internet connection it will not be possible to use VoIP or VoIP technology. You can also buy one of the terminals that we offer from Neotel and that comply with all the advanced advantages so that your company can take advantage of Voice over IP to the maximum. However if you do not want this you can simply download a computer application (softphone).

If you have doubts about whether your company meets the necessary requirements to use Voice over IP you can call us right now and from here we can verify that this is so.

  • You need to hire a VoIP operator. Neotel is your solution.
  • IP Phone or Softphone.
  • The speed of the connection to the network also influences. Ensures enough bandwidth to ensure that the quality of the calls is the best.

Centralita Virtual IP

Starting to use Voice over IP is easier than you think

Today we hope that this article has been a little clearer what are the requirements to enjoy the VoIP service.

Get to know the launcher Automatcador

By hiring an IP virtual pbx for our company we are getting a number of advantages. With an IP virtual switchboard we can customize the incoming and outgoing calls of our company.

The virtual IP switchboard is more powerful than you still think.

fax virtual

If even in your company you do not have a VoIP virtual switchboard system, you are undoubtedly losing productivity.

telefonía ip

The virtual IP switchboard improves productivity and communications in the company

Use the virtual switchboard to optimize your business.

Neotel

VoIP service: between which options to choose?

The VoIP service is mainly characterized by the multiple functions it offers to the companies that acquire it, becoming the strategic ally of the functioning of the communications of every company, and focusing its efforts in providing the best support service to telemarketers and workers in general.

Nowadays, it is necessary to have many options that not only provide us the ability to communicate, but that communication must be effective and optimal and, added to this, provide diverse options to go further with the client and forge ties indispensable for the quality of proportion of a specific service.

 

There are many options to choose from, but keep in mind that with the Neotel VoIP service, you are going to play it safe

 

servicio voip

International numbers, the option of CRM, automatic redial, corporate calendar, multi-conference and virtual fax, are the incredible options that the VoIP service has for you. What you should always keep in mind for the choice of these options, is undoubtedly the needs of your company with the main reference of its size or the total of customers or users, workers, agents, telemarketers and others, with which account.

This is important because only then will you know which are the functionalities that best suit it. If your company is powerful, you can choose to involve all your options within your service, since all of them work very well at the same time if you have to cover a large part of your company’s communications thanks to these.

fax virtual

 

On the other hand, you can choose to involve within the VoIP service that you acquire, in case your company is medium-range, the options of CRM, automatic redial and even, virtual fax (the international number will depend on whether it is useful or not). ). These options will be comfortable to provide important support in communication and provide optimal service in it.

Neotel

VoIP services: when costs are no longer your biggest concern

VoIP services are one of the best investments of companies specializing in telemarketing and customer service, as it mainly represents a significant cost saving for the finances of these companies, since it is an indispensable tool to achieve that the internal and external communications of the company, are optimal and effective, adding then a particular quality and worthy of standing out before the other companies whose operation is similar.

The advantages of having a VoIP service, is that you have total control of operation management through control panels that are very easy to manage, in addition to the fact that you can have an integration of these panels to smartphones, with which control can be more effective and be within your reach in any circumstance.

 

With respect to the reduction of costs for my company, does it represent a significant change?

Servicios voip

 

The VoIP service will really mean a significant reduction of costs especially for the implementation of a system completely unrelated to specific hardware that limits its operation, and that requires specific assistance with respect to its installation and maintenance.

You can also, with the VoIP service options that Neotel brings you, have a complete service that does not require an investment cost, nor a specific permanence clause, adding the advantage that you can have a completely free sample, where you will have access to a complete consultancy with a very reduced cost, facilitating the understanding of which are the options that best adapt to your needs and those of your company, avoiding that extra and unnecessary costs are generated in case you do not need to have a service specific within the multiple options with which you will count.

Neotel

Implementation of IP voice system, the best and most economical option?

Day by day, it becomes completely necessary to acquire a complete service for our contact center, telemarketing company or specialized in customer service. And we should be grateful for the fact that every day there are more options that are presented to us thanks to the implementation of new and striking technologies that not only add various management features, but at no time harm the quality of these functions and, on the contrary, they support them completely, allowing the optimum fulfillment of each requirement of our users and / or clients.

The features of the IP voice service at your fingertips

Generally, there is a tendency to put a completely marked barrier with respect to new technologies and it is constantly thought that these will bring about exaggerated costs, which we can not trust, since this is a very wrong predisposition and, in the case of the IP voice service provided by the Neotel provider, you will have total access to a world of almost unlimited possibilities framed in the low cost that they imply.

This is thanks to the fact that the Neotel IP voice system does not imply an initial investment, added to the fact that it does not have a permanence clause and that it offers you the option of enjoying a first impression without any specific cost for it.

The great advantage of this important and very useful IP voice interface is that it develops state-of-the-art technology transmitted through internet data connectivity, enabling its management and functionality without involving a specific hardware or equipment that also implies a cost of maintenance or installation.

Its easy access allows it to become not only a useful system, but at the same time, very economical.

Neotel

Improve the efficiency of your company’s communications through the IP call service that Neotel has for you

There are various options and operators that you will find, to cover the needs of your telecommunications company, customer service or contact center. That’s why you should always do a review of what service will be useful depending on the size of your company, the number of workers at your command and the number of customers, users and products that are immersed in your functional activities.

Llamadas por IP

 

Therefore, Neotel presents its IP call service, a tool that is easy to access and manage, in which you will have full control of each and every call that is necessary to meet your users’ requirements and customers. This without generating any initial charge, cost of installation or maintenance or established permanence clause, but incorporating within your company, a software completely anchored to a data network, capable of dissipating any geographical limitation or specific establishment.

 

Why is this IP call service my best option?

Telefonía ip

 

Once you have understood that this system of IP calls will allow you to optimize and improve the quality of your communications, you must take into account that Neotel will guarantee complete advice taking into account the context for which this service will be incorporated, propending to achieve a correct strategic function in favor of the continuous improvement of this important dimension: communication.

 

Therefore, if your strategy is focused on the improvement and implementation of an efficient software and related to the various demands presented by your users and / or customers, greatly reducing overall costs and having the advantage of a connectivity much more stable, decide to opt for the option of IP calls from Neotel.

 

Neotel

Call center software: solutions, alternatives and everything you need for your customer service company

robot call

As is well known, companies that are responsible for providing support or customer service will always need technological aids. With the passage of time, these technological aids have evolved in such a way that they are established as potential reinforcements to the work carried out by callcenter operators and agents.

 

 

The call center software that Neotel brings to you will guarantee that you, your telemarketers and / or agents, can perform their work even with advanced technology from anywhere in the world, decentralizing and blurring the idea of a unique place of work.

 

Can I have my agents connected regardless of the geographical location where they are located?

 

If possible. Thanks to the call center software that Neotel has for you, you can make and receive calls through a data network with which the only thing you will need is a stable Internet connection and a computer or any electronic device.

 

You can for example predict the time of each call for each of your agents by using the predictive dialer option, or answer as many calls as possible to your team of professionals, and / or use the robot call to send messages from welcome, unfold options menu, or transfer the respective calls to the operators that will attend the case in greater depth.

call center software

IP PBX: A whole world of possibilities without access restriction

We already know many of the advantages of acquiring an IP switchboard service, since it consists of a wide service, of numerous functionalities and, what is even more striking, is the capacity that has, by its simple interface, to adapt to all types of companies and demands specific to the services that they must provide to users.

 

From this it also derives that, since the IP PBX is a versatile and comfortable service, it works much more efficiently and does not represent a major problem that requires some kind of maintenance or repair, since everything is stored on the web and it has a very beneficial access through the use of a user and established password.

 

Is it true that an IP PBX offers professional features under an easily accessible platform?

As mentioned above, the IP PBX has easy access, where the service provider, which in this case is Neotel, provides its customers with a username and password so that they have access to the full operation of the same, allowing both you as its agents, manage the information pertinent to the information and database of the clients, in this way, to be able to carry out the advice, follow-up, control and resolution of the specific case.

 

Being able to access the IP switchboard through a user and password facilitates the agents’ development in the various functionalities that this potential tool grants to all users.

Also eliminating aspects such as hardware, cabling and other physical devices, we will have a much more comfortable, affordable and effective system, where what is prime is the productivity of teleworkers, and the timely and quality attention that we can provide to customers or users.

centralita ip

Telephone switchboard: when the validity expires

The telephone exchange consists mainly of a system characteristic of the operation of the companies in charge of communication. It can be said that this is one of the oldest systems and has some essential requirements for its operation.

 

Many companies that have acquired this system over the years, realize the multiple requirements that it has, since they have denoted excessive costs of installation and maintenance of complex equipment that, compared to the virtual switchboards, are less optimal, effective and of recommended quality.

 

The telephone exchanges then, being the traditional ones, will need physical connections and accesses by a certain provider, which generates a series of costs and permanence clauses that this time specifically provider, and which are usually uncomfortable for users and / or customers and, therefore, for the owners of these companies responsible for customer service and telemarketing, which are the main users of these services.

 

Do the physical requirements and the wiring in general denote a higher quality within the system of the telephone switchboard?

 

The use of hardware, specialized equipment and a large amount of wiring, requires extensive facilities that in turn involve the costs of a group specialized in the management, operation and maintenance of each of these components.

 

Many of the functionalities that a software team or a virtual switchboard can offer, do not offer them easily and in the same way a telephone switchboard, since their functions are much more limited due to the complexity of each of the devices required for its operation .

 

This makes a telephone exchange lose little by little the validity it had until a few years ago, as the technology gradually adds functions that are much more complete, efficient, optimal and that require less time, less space and a saving in significant costs.

centralita telefónica