In Neotel we believe that the integration of our crm with the switchboard can be a very good opportunity. If in your work your clients are not also the first thing for you, this is a mistake that could lead to more serious consequences at a later date.next in Neotel we will analyze the advantages of integrating the crm into your call center:
1. Collaboration between departments
In addition to the sales department, other departments may need customer information in order to carry out their actions. If you hire our crm that is integrated into our virtual pbx for your call center you will be getting a very powerful tool for information management. Any department that requires at any given time to know X information about a customer can access a database very organized and represented in a really intuitive interface, which is the crm.
2. Mobility
Thanks to Neotel’s webrtc lines it is no longer necessary to find us anywhere. With a device with internet connection we can make and receive calls as if it were the office.
3. Reports
Thanks to the information we obtain through the Neotel crm, we can access data that would not be possible without the crm. It is necessary to think that inside the crm there is absolutely all the information referring to each one of the clients, its invoicing history, client file, incidences, etc.
4. Call recording
Although when you contract our call center software you already have a system for recording all outgoing and incoming calls, at Neotel we went a step further and introduced the premium virtual recorder. The difference of this with respect to the standard one is in its limitations, that with the premium recorder do not exist, whereas with the standard call recorder our recordings are eliminated after 2 months.
5. Pop-up windows
Thanks to crm, when a customer calls our company, the agent who is going to answer the call can see a pop-up window on screen with the most relative information of that customer to anticipate the conversation and thus be able to give a better service.
Without the crm, when a customer calls us, the agent will need to ask for their name and look for the customer’s file or fill it in if it doesn’t exist. This means more time and the possibility of mistakes.
The following CRM form «Customer Relationship Management». Integrating Neotel’s crm into your call center system will bring your company innumerable advantages.
Cómo mejorar la conexión con tus clientes gracias a la voz ip y la Centralita Virtual
Si buscas una empresa proveedora del sector de la centralita virtual y la voz ip no dudes en contactar con Neotel.
Beneficios que me aseguran el contar con una centralita virtual con voz ip:
Con la centralita virtual de Neotel tendrás a todo un equipo de personas reales (nada de hablar con máquinas) a tu disposición.
¿Qué puede hacer mi empresa al contratar una centralita virtual voz ip?
Si a la hora de contratar tu centralita virtual no dispones de un número de teléfono se podrá asignarte uno geoubicado en la región o país que necesites.
Además, adquiriendo los servicios de Neotel podrás contar con el asesoramiento de la empresa líder en centralitas virtuales para empresas y telecomunicaciones.
Ventajas de una centralita virtual voz ip
Neotel es la primera empresa de telefonía en sacar la línea webrtc de Neotel. Con la línea webrtc de Neotel los clientes pueden mantener conversaciones telefónicas solo que a través de internet, de manera totalmente gratuita, y tan solo usando un dispositivo conectado a la Red.
Con la centralita voz ip la comunicación se transmite a través de internet.
Voiceovers for PBX IVR operator, try them!
Whether you are a medium, small or large company, Neotel’s Professional Voiceovers service is what you need.
Are you looking for a locution for your switchboard with several foreign voices? Would you like the Neotel team to revise or translate your locution script? Do you want infinite modifications for your locution? Maybe multiple takes? Or does your company prefer a more modern locution, using background music, or do you prefer a more relaxing music on the contrary? Male, female voice, … In Neotel we have them all! Fill out this form now and send us your script with the locution you want. We deliver the voice-overs in a very short period of time. Insured! And from only 7,50 €.
Locuciones para operadora IVR centralita, ¡Pruébalas!
Ya seas una empresa mediana, pequeña o grande, el servicio de Locuciones profesionales de Neotel es lo que necesitas
¿Buscas una locución para tu centralita con varias voces extranjeras? ¿Te gustaría que el equipo de Neotel revise o traduzca tu guion de locución? ¿Deseas modificaciones infinitas para tu locución? ¿Quizás multiples tomas? ¿O tu empresa se decanta más por una locución más moderna, usando música de fondo, o prefieres una música más relajante por el contrario? Voz masculina, femenina, … ¡En Neotel las tenemos todas!
Rellena ahora este formulario y mándanos tu guion con la locución que deseas. Entregamos las locuciones en un plazo de tiempo muy rápido. ¡Asegurado! Y a partir de solo 7,50 €.
Understanding that it is the Neotel CRM integrated with the virtual PBX in a video of 1.37 minutes.
Entendiendo que es el CRM de Neotel integrado con la centralita virtual en un vídeo de 1,37 minutos
Why your company needs a virtual call center software like Neotel’s
The most basic rule for companies to be interested in setting up a virtual call center: increase productivity within it. Neotel’s virtual call center software allows, among other advantages, to generate multiple statistics and reports to obtain the information that will help you to improve the management of your company and record calls. Neotel’s virtual call center will allow that, when receiving a call in your company, what is known as IVR or interactive voice response will be activated, so that then the call will be put in a waiting queue and finally an available agent will attend it.
Neotel’s Virtual call center is intelligent
A virtual call center also offers other benefits in addition to those already mentioned:
Hiring a virtual call center with Neotel are all benefits
Being able to do all call management and work from the cloud provides great benefits.
In addition to that, and as we have already mentioned, thanks to the use of a virtual call center, the company will not need new offices, new equipment, extra software or any installation of hardware; the flexibility of working allows workers to feel safer within their working environment and not think about looking for other options; the cloud contact center or virtual call center means that workers no longer have to be physically in the same place, which brings very attractive advantages.
Thanks to Neotel’s virtual call center, agents feel freer, less tied down, the company saves large amounts of money and improves the quality of the work that is done on a daily basis.
The virtual call center represents a great change to the traditional model
Advances in technology offer great advantages to communications and telephony systems in companies.
Por qué tu empresa necesita un software para call center virtual como el de Neotel
Regla más básica para que las empresas estén interesadas en montar un call center virtual: aumentar la productividad dentro de la misma. Y sí, esto es real al usar un virtual call center.
El software para call center virtual de Neotel permite, entre otras ventajas, generar múltiples estadísticas e informes para obtener la información que te ayudará a mejorar la gestión de tu empresa y grabar llamadas.
El call center virtual de Neotel permitirá que, al recibir una llamada en su empresa, se accione lo que se conoce como IVR o interactive voice response, para que entonces la llamada se ponga en una cola de espera y que finalmente un agente disponible atienda la misma.
Virtual call center de Neotel es inteligente
Un virtual call center también ofrece además de los ya mencionados otros beneficios:
Contratar un virtual call center con Neotel son todo beneficios
Poder realizar toda la gestión de llamadas y trabajar desde la nube proporciona grandes ventajas.
Además de eso, y como ya hemos mencionado, gracias al uso de un call center virtual la empresa no necesitará de oficinas nuevas, equipos nuevos, software extra ni ninguna instalación de hardware.
La flexibilidad laborar permite que los trabajadores se sientan más seguros dentro de su entorno laboral y no pienses en buscar otras opciones.
Los cloud contact center o virtual call center hacen que los trabajadores ya no tengan que estar físicamente en un mismo lugar; lo cual aporta ventajas muy atractivas.
Gracias al virtual call center de Neotel los agentes se sienten más libres, menos atados, la empresa ahorra grandes cantidades económicas y mejora la calidad del trabajo que se realiza diariamente.
Los virtual call center suponen un gran cambio al modelo tradicional
Los avances en tecnología ofrecen grandes ventajas a los sistemas de comunicaciones y telefonía en las empresas.
Expand your business with Neotel and become a Partner
You are one step away from becoming a Neotel partner and getting commissions for the sales you make in a very easy way. To become a Neotel partner just fill out the form you will find on this page and we will contact you next.
Contact Neotel now and find out how to become a distributor of our services.
You will have our distribution material for Partners, to have the backing of the Neotel brand, and from Neotel we promise to send you all the information at resource level that you may need as our partner. As a Neotel distributor, you know that you have the best telephone assistance support at your disposal to solve doubts or guide you through the process.
Improve your own brand image
He’ll never be alone. From the beginning we have always been committed to improving the quality of our services by adapting our software tools to the needs of our customers.
Get attractive commissions based on your sales. Neotel’s distributor program complements your current business perfectly. You can earn more income by becoming an official distributor of Neotel. ip telephony is growing every day, and for this reason we seek to expand our staff of distribution partners of our services.
Boost your business with the Neotel Distributor Program
Without assuming maintenance or acquisition costs, without the need to invest in its own structures and without permanence, Neotel’s service distribution program is the solution for those who need a new source of income to the current one. We have the widest experience and since 2001 Neotel has consolidated itself as the leading operator of voip/ip telephony in Spain. We work for any country so being a distributor of our products you know that there are no geographical barriers either.
No risks for you
You have already seen some of the advantages of the Neotel partner program and if you need to know more about how it works just contact Neotel.
Amplía tu negocio con Neotel y hazte Partner
Estás a un paso de convertirse en partner de Neotel y conseguir comisiones por las ventas que realices de una forma muy fácil.
Para convertirse en partner de Neotel solo tienes que rellenar el formulario que encontrarás en esta página y nos pondremos en contacto contigo seguidamente.
Contacta ahora con Neotel e infórmate cómo ser distribuidor de nuestros servicios
Contarás con nuestro material distribuitivo para Partners, para contar con el respaldo de la marca Neotel.
Además desde Neotel nos comprometemos a enviarte toda la información a nivel de recursos que puedas necesitar como partner nuestro. Para que te resulte lo más sencillo posible comenzar a ganar dinero como distribuidor de Neotel y sus productos.
Como distribuidor de Neotel, sabes que cuentas con el mejor apoyo de asistencia telefónica a tu disposición para resolver dudas o guiarte en el proceso.
Mejora tu propia imagen de marca
Nunca estará solo. Tendrás a tu disposición a nuestra plantilla dispuesta a resolver todas tus dudas.
Desde nuestros comienzos siempre hemos apostado por la mejora en la calidad de nuestros servicios adaptando nuestras herramientas de software a las necesidades de los propios clientes.
Consigue atractivas comisiones según tus ventas.
El programa de distribuidores de Neotel se complementa perfectamente con tu negocio actual. Podrás obtener más ingresos haciéndote distribuidor oficial de Neotel.
La telefonía ip está cada día en mayor auge, y por esta razón buscamos ampliar nuestra plantilla de partners de distribución de nuestros servicios.
Impulsa tu negocio con el programa de distribuidores de Neotel
Sin asumir costes de mantenimiento ni adquisición, sin necesidad de invertir en estructuras propias y sin permanencia, el programa de distribución de los servicios de Neotel es la solución para los que necesitan una fuente nueva de ingresos a la actual.
Contamos con la más amplia experiencia y desde 2001 Neotel se ha consolidado como operador líder de la telefonía voip/ip en España. Trabajamos para cualquier país por lo que siendo distribuidor de nuestros productos ya sabes que no existen barreras geográficas tampoco.
Sin riesgos para ti
Ya has podido ver algunas de las ventajas del programa de partner de Neotel y si necesitas conocer más acerca del funcionamiento del mismo tan solo tienes que ponerte en contacto con Neotel.
Make the most of your call center software by integrating the Neotel crm
In Neotel we believe that the integration of our crm with the switchboard can be a very good opportunity. If in your work your clients are not also the first thing for you, this is a mistake that could lead to more serious consequences at a later date.next in Neotel we will analyze the advantages of integrating the crm into your call center:
1. Collaboration between departments
In addition to the sales department, other departments may need customer information in order to carry out their actions. If you hire our crm that is integrated into our virtual pbx for your call center you will be getting a very powerful tool for information management. Any department that requires at any given time to know X information about a customer can access a database very organized and represented in a really intuitive interface, which is the crm.
2. Mobility
Thanks to Neotel’s webrtc lines it is no longer necessary to find us anywhere. With a device with internet connection we can make and receive calls as if it were the office.
3. Reports
Thanks to the information we obtain through the Neotel crm, we can access data that would not be possible without the crm. It is necessary to think that inside the crm there is absolutely all the information referring to each one of the clients, its invoicing history, client file, incidences, etc.
4. Call recording
Although when you contract our call center software you already have a system for recording all outgoing and incoming calls, at Neotel we went a step further and introduced the premium virtual recorder. The difference of this with respect to the standard one is in its limitations, that with the premium recorder do not exist, whereas with the standard call recorder our recordings are eliminated after 2 months.
5. Pop-up windows
Thanks to crm, when a customer calls our company, the agent who is going to answer the call can see a pop-up window on screen with the most relative information of that customer to anticipate the conversation and thus be able to give a better service.
Without the crm, when a customer calls us, the agent will need to ask for their name and look for the customer’s file or fill it in if it doesn’t exist. This means more time and the possibility of mistakes.
The following CRM form «Customer Relationship Management». Integrating Neotel’s crm into your call center system will bring your company innumerable advantages.