Improving the quality of communications is key for any business today. Fortunately, there are many things that can be done to achieve this, such as implementing IP telephony. Beyond this, there are also some interesting and inexpensive implements that will also make things easier.
In fact, companies that have IP telephony and virtual PBX complement these systems with some accessories. To tell the truth, having a better audio or a more fluid broadband connection can improve the quality of customer service. That is why, below, we will show you seven useful accessories that are a must in any office.
There are technological solutions that are very cheap and economical. It seems obvious, but having a good USB port WiFi adapter can make things much easier in an office. This device, which is similar to a flash drive, allows an ordinary computer to pick up the broadband connection.
This is an excellent way to complement the use of a router without the need for cables. Although this is not an optimal device and there are better technological solutions, it never hurts to have this small device in every computer. In emergency situations, having it can solve many connection problems.
There are many WiFi adapters and in reality this is an implement that does not change much between each model. The Yealink WF50 adapter works very well and according to third party references it lasts a long time. This small accessory costs just 23 € and it is always advisable to buy one for each operating computer in the office.
The expansion module is an IP telephony system implemented to improve the connection of telephone devices and actions during the call. This is an implement that often simplifies the work of receptionists and secretaries in medium to large offices.
By means of this device, actions such as speed dialing, transferring, forwarding and holding calls can be developed. This device allows call monitoring and call management.
One of the most recommended models for this task is the Yealink EXP20. It has 20 keys, graphic display and supports BLF/BLA. Its cost is only 80 € and it is an implement that allows you to control communications and organize them when they come in.
The offices of the most prestigious companies have moved from telephone to videoconferencing. For this purpose, desktop telephone devices with screens and Internet connection have been created. Those who hold meetings and conferences from the office must have wired microphones.
Wired microphones are specialized microphones for talking during conferences. They are conveniently designed and allow the audio to be easily closed and opened. This is much more convenient than, for example, holding the phone while the meeting is in progress. This type of device is ideal for managers and senior executives of companies.
The best thing about having this type of equipment is that they use optimal HD audio technology. The voice is heard very clear and filtering some background noises. Those who are managers and are used to make conferences can buy the pack of two Yealink CPE90, for only 74.90 €.
Headsets with microphone: useful for the call center and more
Many times we call a call center and think that behind a person who simply picked up the phone and answered. To tell the truth, headsets with microphones are used in crowded customer service offices, which allow the operator’s voice to be focused above the ambient sound.
Similarly, in a call center, operators need to focus their listening with headphones. Headsets with microphones facilitate listening and transmission during phone calls. But in addition to that, they are necessary for the telephone agent to use the computer keyboard to carry out his management.
There are many models of headsets with microphone on the market for office work. However, Neotel recommends the Yealink YHS36 mono and Yealink UH33 models. Both are inexpensive, with good material and excellent sound quality.
IP DECT base station
The IP DECT base station supplements the work of a Grandstream Gateway in small businesses. This device allows to support and extend IP telephony up to 8 VoIP accounts and phones. When used, it can support up to eight simultaneous calls, even without using a virtual PBX.
Its use not only supports IP telephony in a simple way, but also improves the audio in calls. This is because it supports Opus codec, which improves the audio with broadband connection in a really optimal way.
The IP DECT base station works without complicated configuration or installation. Its technology is made to simply plug and play. The Yealink RT30 works very well and costs only 54 €. This device has a very elegant design that matches the aesthetics of any office. A cheaper option is the Yealink W60B.
Yealink products are the best on the market
When our customers ask about devices and brands for IP telephony accessories, our automatic recommendation is Yealink. Indeed, this brand is a pioneer in business communication and continues to be number 1 in the market. Its wide dominance has allowed it to manage affordable prices even though they are of high quality.
Yealink stands out for having a feasible technological solution for every type of customer. Any entrepreneur can start in the world of IP telephony when opting for this brand. The fact is that they manufacture products with different prices, always thinking about the investment that each buyer can make. The company has well studied its potential buyers and offers a very rich catalog and adapted to the user.
Getting started in IP telephony with Yealink is very positive, because their products are easy to install and use. In addition, they are often very compatible with other accessories and systems. Added to this, they sell every device or part needed to get a company’s IP communication up and running, with guaranteed quality. That is why at Neotel we have focused on marketing their products.
What will you find in our online store?
Neotel is a company known for its virtual PBX service. However, we have also created a virtual store to sell all those devices and accessories needed to put IP telephony to work. This initiative was born from the demand of customers who contract the call center software.
In our virtual store you can find the main products needed in an office to develop an efficient, economical and practical communication. Basically, Neotel sells three main products: Grandstream gateway, Yealink terminals and IP telephony accessories. This allows the buyer a number of alternatives when considering the connectivity of their communication system.
Those who, for example, have grandstream gateway compatible devices, will prefer to buy this implement. This will save them from spending money on telephone equipment. On the other hand, there will be those who prefer to renew their business by buying VoIP compatible phones. It all depends on what each buyer wants for their work environment and also their budget.
Neotel online store: everything with a single click
Shopping at Neotel’s online store makes the whole purchasing process much easier. In principle, our website is easy to use, the products are categorized and the catalog is organized in a simple way. This allows potential customers to make their choice more accurately, being able to clearly verify the cost-benefit ratio of each product.
The customer adds the selected products in the cart and can make his payment in two ways: Paypal, or card. In the second case, customers can use either their credit or debit card. From here, the process is very simple and the shipment is done quickly.
Purchasing managers can display information to their managers in Spanish and also in English. This is because our site works in both languages. This is quite advantageous for transnational companies. At Neotel we put everything at your disposal to have a business communication at the highest level. We invite you to take a look at our catalog and to contact us in case you have any questions.