IP telephony is the present and future of internal and external business communication. Companies that base all their telephone communication on this technology save a lot of money. However, some minor purchases and changes will always be required to adapt the devices. Neotel has everything you need to make this upgrade.
IP telephony does not depend on large and complex installations. In fact, getting it up and running does not require the purchase of large servers and data centers. This is a great advantage, since its adaptation requires very simple and inexpensive equipment. Of course, everything will depend on the needs of each company.
Migrating to IP telephony
Migrating to IP telephony means that companies have to choose which programs are best suited to their business activities. For example, it is possible to combine the virtual PBX with CRM, or to incorporate extra modules such as call launchers. Likewise, companies that want to upgrade their communications must verify the physical format in which they want to do so.
There are several ways to approach IP telephony, the objective being to do it as well and as cheaply as possible. One of the advantages of this technology is that it allows companies to work based on the resources they have at their disposal. In other words, the first step is to verify how the Internet connections are and what kind of devices the office has.
In this sense, it is essential to contrast the space and Wi-Fi devices to ensure the Internet signal. Another aspect to consider is the type of telephone devices available in the office. This is valid for a call center, as well as for a traditional office format with different departments.
What do you have in the office?
Most companies are not fully aware of the potential and functions of their communication devices. It is therefore essential to check, above all, what types of terminals are in the office. The good news is that IP telephony is very adaptive and can work with different technologies. There are different ways to migrate and enjoy the benefits of IP voice protocol.
Generally, within companies there are two options. The first is that the company has very outdated telephones that do not accept IP connections. These are devices that do not have broadband input, because at the time they were created this technology was not developed.
Secondly, there are the companies that have much more up-to-date office telephone devices. It is quite possible that some companies have this type of equipment and are not even aware of it. In this case, the migration is much simpler and only depends on establishing a few connections.
Another of the cases that are most often seen in reality are companies that have both technologies. That is, one part of their devices is outdated and the other has terminals compatible with IP connection. However, in all these scenarios it is feasible to migrate to VoIP services.
Grandstream Gateways: when phones are out of date
When telephone devices are outdated and you want to use VoIP telephony, the solution is to buy Grandstream Gateways. In fact, it can be much more cost-effective to buy a small batch of these devices than to buy twenty or thirty state-of-the-art terminals.
This device is very useful when the budget is too limited to replace all the phones. Grandstream Gateways allow telephone calls to be converted to a hybrid format. In this way, analog telephones can be used whose communication is supported by Internet connections.
One of its advantages is that it allows calls to be made using a VoIP service provider such as Neotel. Basically, this equipment routes calls over a broadband connection. A single device can be used to connect different devices. In fact, there are VoIP gateways for working with two telephones and larger ones that allow up to 24 handsets to be connected.
The models on the market are analog or digital, depending on the function for which they are required. Neotel has a catalog of at least five models with different capacity and cost. Undoubtedly, an excellent option in case you do not want to make a complete restructuring. The results and the quality of communication are positive.
What is needed if the phones allow IP telephony?
Many companies have existing equipment with IP telephony capability. They will have the most important part of the equipment covered, but may need other equipment. In these cases, issues such as the range of the Internet connection within the company should be checked.
It is possible that some areas of the office may have less connectivity and this will affect communication. Fortunately, there are many accessories that can improve connectivity and extend IP telephony.
In these cases, routers or repeaters could be purchased to extend the broadband connection. It is also important to check if the office equipment is complete, as it is very common to find devices that do not have their adapters and the like.
Neotel offers a wide range of accessories for telephone communication. Those companies that are setting up a physical call center, should check this online store. There they can find many of the implements that are commonly used in this type of department, such as headset with built-in microphone. On the website you can find other useful implements for conventional offices as well.
What if the devices are too old?
There is also the case of companies that still use equipment from the early 2000s, or even from the 1990s. These are small companies that have not taken many steps to update their technology. It is likely that this type of venture will require an investment in Yealink terminals.
At Neotel, there is also a large list of telephone models available, aimed primarily at business work. The best thing is that they are available at different costs so that the businessman can upgrade his telephony based on availability.
Neotel has IP telephony terminals ranging from 70 € to more complex devices that reach 499 €. It is important to make the investment thinking about the needs of the business. Some are much better for management positions and others for other functions such as secretarial or small offices.
If you make a smart investment you can buy several phones without facing a total amount too high. There are several alternatives in the catalog and this is not such an expensive technology. In any case, it is important to make this technological upgrade, which is much less costly than maintaining the old telephone communication schemes.
An intermediate solution
Each company is a totally unique and different reality. Likewise, a different type of option is always available. In many cases, IP telephony involves the creation of a hybrid telephone communication system. For this, Grandstream Gateways and Yealink terminals can be combined.
Each office can be adapted to the resources and infrastructure. The great advantage of IP telephony is that it is very versatile, allowing solutions for connectivity. The next step is to contract Neotel’s virtual PBX and other communication management software. In any case, the important thing is to think about how to make the technological adaptation. Fortunately, Neotel is involved in the whole process.
Neotel: more than a digital store
Neotel’s online store is fully in line with the company’s services and objectives. Buying our products goes beyond a commercial exchange and we understand that most customers require a personalized assistance.
People who buy their VoIP telephony products at Neotel are provided with all the advice and technical assistance they need. Likewise, our team of technicians offers support for configuration tasks. In this way, the customer after making his purchase can put the devices operational as quickly as possible.
There is no additional charge for technical assistance and consulting. This service is a benefit for buyers and is included in the price of the equipment. Our interest is that consumers can use our equipment and buy again in our store if necessary.
In addition to this, we have the best call center software, CRM and functionalities for customer service and telemarketing. At Neotel we offer everything necessary to modernize the communication of companies, with the objective of amplifying their field of action. Our devices and programs are the most advanced and are fully compatible. Check our online store and contact us in case you want to make an inquiry or want to make a purchase.