Characteristics that the PBX should have within my company
First of all we must know that when contracting the virtual pbx with Neotel we can choose a configuration and that, after some time, we want to modify this according to the needs of our company. This is not a problem.
Permanence
Without a doubt, it is a great relief for the client to know that when hiring a virtual pbx there is no permanence contract with the company, nor is he signing one. Although most of the virtual pbx options that exist today involve a permanence of the client for/with the company, we at Neotel have not wanted to work in this way and that is why none of our services involve any type of permanence.
Depending on the size of the company
The size of your company may vary over time. We at Neotel understand this. And that’s why we offer our clients the only 100% adaptable switchboard. Here it is the customer who decides what size of switchboard your business needs. And by size we mean number of extensions. But it is also our switchboard comes loaded with a number of extras completely free for all our customers. Many of the features that Neotel has been offering its customers for their PBXs are charged by other companies at very high prices. We do not want to deceive anyone. And we are so convinced that once you try our virtual switchboard you will not want to leave, which is why we do not force you to sign any contract with us. You can try our tools and if for any reason you are not convinced, you can leave. No questions from us.
Ease of change
One of the main characteristics or advantages of our virtual switchboard is that, through a simple client panel, the user can configure and manage his entire switchboard without having to have any previous knowledge or have recourse to a professional. Of course, in Neotel our Customer Service department is always online, on the phone, chat or mail, waiting for calls from customers who want to solve some kind of query or want to do something and don’t know how.
It is not harder than picking up the phone and calling Neotel and we will guide you step by step with what you need.
Neotel’s virtual switchboard works 100% in the cloud which means savings in equipment investment. With our switchboard, you don’t need anything else. There is no need to buy any specific hardware or computer. Not even a telephone if you wish, thanks to our webrtc lines. (Ask for more information about our webrtc lines by clicking here).
Our switchboard integrates many features for communication within your company. Among them today we would like to mention the Video Calls and Video Conferences in the cloud with integrated chat. If you would like more information about this module, which is 100% free for all our clients, you can visit the following resources
Videoconference and Videoconference in the cloud (video)
Infographics Video call and Video conference with cloud chat
You can also contact us through any of our channels and we will inform you without any obligation.
Our virtual switchboard also has many other qualities such as:
- Queues with music
- Voice mail
- «Virtual Secretariat» or IVR
- Call transfers between different agents
- Call filtering
In addition, workers can be connected to the switchboard and work from anywhere so they no longer need to be inside the office itself.
There is no need to buy any special phone or anything else. Simply if we have a device connected to the Internet, this is all we need.
Our switchboard system is just a web page where the customer logs in with his user name and password and is ready to work.
Very easy.
The main reason for using a webrtc line is cost reduction.
Neotel’s webrtc lines bring countless advantages to our virtual switchboard
If in your business you attend a high volume of calls, communication with customers is paramount and you think that giving a truly professional image to them as well, then you don’t need to look any further. Neotel’s virtual switchboard as you have seen it now is the solution to all your current telephony problems.
