How to change my physical switchboard for a virtual one

Neotel software makes your company work faster and more productively.

From among the star pillars of Neotel’s range of services, we highlight in this article the importance of CRM integrated with the switchboard. If what you are looking for in having an absolute control over your business, with the CRM you will be able to reach all the objectives that you propose.

Once you try the Neotel switchboard you will not go back

If your business accounts with workers located in different parts of the world, what you need is a pbx such as Neotel’s virtual switchboard. With our switchboard it does not matter where your employees or yourself are. Save from now on all your calls to communicate with your workers who are in other cities or countries, but billing as if they were internal calls within the same location.

Improve your professional image Use the calls by ip. Do not leave any calls unattended.

Do not worry about the typical problems of telephony, thanks to Neotel.

What are you waiting for to call Neotel?

There are many advantages when working with the virtual switchboard

Basic differences between the switchboard in the cloud and a conventional physical switchboard:

You just need an Internet connection to make it work.
There are no maintenance costs.
There is no type of initial investment, before you can use it.
There is no hardware.

Call 900 696 707 or +34 952641034, or if you prefer, write us an email to info@neotel2000.com.

Elevate the communications of your business with the Neotel control unit

You have plenty of reasons to hire a VoIP calling service

The Neotel PBX is 100% scalable and in every way. We adapt to the needs of clients like you. Tell us what you need and I’m sure we can help you.
Use a single tool It is over the need to be working with many applications to get what you can with a single application.
Easily manageable.

When you give us an opportunity and try our switchboard, you will start saving a lot of money!

If you are already a user of a virtual or physical switchboard, but you do not feel satisfied, you are paying too much or the attention received leaves much to be desired, it is time to trust the real professionals. Get in contact with us.

What differentiates us from the competition? Easy: we are so proud of the product that we work that we do not need our clients to sign any permanence.

You will never need more expensive hardware equipment that could be damaged.

Depending on your type of company, a type of software will be better for your telephone service. We advise you so that you do not have doubts when hiring.

Are you looking to call ip in your company? Contract your ip line now with Neotel

Improve the quality of the work of your own agents thanks to a virtual switchboard.

Call center software, CRM and virtual switchboard. Everything integrated in the same work tool

There are no stays when you contract with Neotel. Therefore, there is never risk for the client.

Adapt your business to new IP lines

Due to signals with interference and similar problems, conventional telephone lines are left in the background to make way for so-called ip lines.

With unparalleled coverage and an unbeatable level of stability, ip lines have long been consolidated as the most viable solution for companies.

If you are not using an ip line in your company yet, you need to do something about it

The ip lines are not something new now, at all, it is more, they have been in operation for a long time. Almost as much as since the Internet exists.

If we have understood for a long time why the Internet is an indispensable tool to carry out our work … Why is it that there are still companies unable to realize the need to use IP lines instead of conventional ones for their communication systems? ?

An ergonomic and economical Virtual Switchboard is possible

Our virtual PBX stands out for, among others, the features of telephone reception, voicemail server, web server, identification of calls, …

The virtual switchboard helps companies save costs and time.

The users who own a physical switchboard are always in trouble. They are old systems. Old. They are already disused. With the pbx hosted in the cloud we will be getting the most advanced mode for the customer in telephone switchboards. There is nothing like it!

Neotel recommends moving to the virtual switchboard if you have not already done so

Of a better professional image. Do not worry about the location of yours and your workers. Forget once and for all the typical problems of technical aspects of the management of the switchboard, space problems, equipment maintenance problems, etc.

Convince yourself and do not wait any longer. Migrate your physical switchboard to the cloud from Neotel’s hand. You will not regret

More advantages provided by the virtual switchboard:

Gain of space.
Simplicity.
Most economical and efficient option.
Flexibility and mobility for users.
Investment for the future.
Variety of functionalities.
More professional image.
Simplification of call statistics.
Access to call statistics.

When looking for your company to hire the pbx, do not be fooled. Contract now with Neotel.

Why do you need to incorporate these applications into your Call Center?

We will explain what the three call launchers that Neotel has for its users consist of: Robot call, Progressive dialer and Predictive dialer.

The Neotel robot call focuses on distributing messages to a specific list of users in an economical and agile way by making bulk calls that optimize call times and redirect clients to a commercial agent if necessary.

The predictive dialer takes control of the calls and generates statistics of the calls to know the call time, the number of calls that the agent must make and when they should be carried out.

The progressive dialer makes outgoing calls and transfers those that are in progress to the agent that is available without having to approve it.

Neotel has specialized in offering the best call center tools.

The best call center tools are in Neotel

Companies that depend on customer service to exist increasingly demand more professional tools. At Neotel we have our own tools for call centers around the world that will surely satisfy the most demanding customers.

New FREE SMS module for all Neotel customers

Characteristics of the new module for mass SMS sending

Custom sender

Customize the sender with a text string, for example, the name of your company.

Concatenation of SMS

Sometimes 160 characters are not enough. You can concatenate your messages to mobiles that are longer in several messages. And so you make sure that the recipient is going to receive everything without problems.

Shipping confirmation

Receive delivery confirmation for your campaigns.

The mass shipment of SMS to mobile is the last of the services that Neotel incorporates into its tools for customers, fully integrated free of charge for Neotel users, with no extra cost for activation of the module.

You have never had it as easy as now for your marketing campaigns. Send bulk SMS to mobile phones. You will cover all existing communication channels in this way.

CRM Tools for Call Center Telemarketing / Contact Center / Customer Service

Three types of launchers. Agent and Coordinator access the Panel with a simple login system through username and password. 0 risks for customers: no initial investment, no installation and no permanence. Neotel’s call center software is the most advanced in its field.

Infinity of modules to help with the management of your call center.

Agent Lead Sheet on the Web.
Script.
Static module.
Synchronization with Google Calendar.
Monitoring.

Installed and maintained by Neotel. Increase the talk time of your agents.

Reinvent the Telephony of your business with the Neotel IP Voice Center

Our customers know very well why they are with Neotel, and they trust our company for the telephony in theirs. Years of work in the Telecommunications sector guarantee our trajectory, together with an increasingly long list of satisfied customers.

The portability offered by the ip voice switchboard gives us a freedom as never before imagined in the world of telephony.

Through a simple login or access, through your username and password, the call center administrator enters a powerful tool, 100% functional, fast, simple and professional, with which you will be able to have absolute control over your call center .

Contact us without any commitment and ask for the Neotel IP voice switchboard; start to get the benefits of our tool

Neotel as a leader in the sector of companies that offer ip voice switchboards globally has built its ip voice switchboard whose principle is based on free access to the Web, ease, convenience and the reception and making of calls.

The Neotel telephony is a cloud system (system hosted in the cloud) and allows us to use it from anywhere in the world.

What are my real options in Telephony in the cloud?

The ip voice switchboards are characterized by the unification of communication and telephony services.

With the virtual switchboard all the information is better organized.

With the virtual switchboard, we are also getting a portable contact center, in the sense that we will have access to our information, no matter where in the world we are. Which is of great interest.

The entire service of Neotel ensures that the client only pays for what he uses, unlike as happens with other operators. With the cloud telephony the saving of money is from the first day.

Neotel is committed to telephony in the cloud, and has created a Web-based software platform, with which its users access their panel through a user and password, and from there they have full access and control to all the telephony tools that they need.

Comparison between Virtual Switchboards

At the time of thinking about making a serious comparison of switchboards, very surely the first of the questions will be: Is it compatible with all the devices / OS?

The best virtual switchboard is one that has all the modules that customers need: Signaling, Incoming call statistics, Monitoring, Telemarketing surveys, Virtual fax, Click to call me back, …

Si bien es cierto que a la hora de elegir los servicios de una empresa de centralita, existen muchas. No todas son iguales. Ni igual de completas. Es necesario realizar un estudio previo a la contratación para luego no llevarnos sorpresas desagradables con nuestra centralita que hayamos contratado.

Explaining the basic principles of PBX, IP PBX and VoIP

Before the Internet, the calls were all through the telephone company. After the arrival of the Network of networks, the developers were able to channel the calls, converted to data, and travel through the Internet.

VoIP makes voice and data converge.

A peculiarity to stand out from the Neotel switchboard is its easy integration with third party softwares.

PBX, IP PBX or VoIP … Do not know what is best for your company? Get in touch now and we will solve all your doubts

If you are looking for a reliable company, with many years of experience in pbx, ip pbx and voip, we recommend you call us. We are very effective in customer service.

Do you already have a physical switchboard? Okay, then you probably think that changing to a virtual one now would be to throw away the money from physics. You are wrong then! The virtual switchboard always reports more benefits than the physical one, with the savings on the telephone bill being the main one. Even if you already have a physical switchboard, think that each month you keep working with it, it is a month that you will be paying more money than necessary. What are you waiting for to start saving money with the virtual switchboard?

Do you travel a lot for work? Or your workers? OKAY. You need a voice system by ip then. The voip knows no geographical limits and therefore barriers. From any point of the planet you can work in the same way with your voip phone system. Just like if you were physically in the location where your company is located.

From Neotel we want to clarify all your doubts and let you advise, what is best for you.