Nowadays there are many programs, applications and pages that offer the capacity of virtual connection with high standards, that is why it is important to be able to integrate virtual pbx with third party software, and that is what stands out in Neotel with ease, precision and without complications.
Third Party Software Integration
We present you one of the resources that Neotel offers to implement communication improvements in your business:
Integrating virtual pbx with third party software allows you to adapt the best of your company’s software with the best of the virtual switchboard.
For example: A real estate company uses a custom-made software to manage its purchases and sales.
Their employees are already familiar with the environment of this software they have been using for less than two years.
On the other hand, the company is interested in improving the performance provided by this program.
Neotel gives the possibility for your work tool to make, receive and transfer calls.
What technology is used to integrate virtual switchboard with third party software?
Through Websocket technology, adds functionality of its internal software to a Virtual pbx.
The installation is clean and simple, you only have to follow an instruction manual provided by an email.
Strengthen and simplify your internal management with this integration via WebService. Third Party Software Integration Include the switchboard functionality in your company’s software with the Neotel connector.
Receive detailed information generated by each of your extensions. With Websocket technology you will get everything that a Virtual PBX offers. Power and simplify your internal management.
Ease of use
Neotel with the hiring of its virtual switchboard enables a web socket (web service) to greatly facilitate the interaction between applications developed by third parties and the customer’s switchboard.
How does this integration work?
Through Web Socket it is possible for other external applications to make outgoing calls, and when receiving an incoming call show the calling number where it is configured.
This begins to be useful from the moment that the user can make a call from the application itself that is usually used for the management of your business.
Benefits for workers
In many occasions the workers of a company are highly accustomed to the use of its management application and any new application that is proposed even if it is to facilitate their day to day are not seen with good eyes since it implies to be familiarized with something new and to have more windows open in screen.
For this reason Neotel has developed this connector for the PBX, as it does not include any new application in the client but adds the functionality of the phone to the existing application.
EXAMPLE OF INTEGRATION
Here is an example of integration
Consulting for SMEs and freelancers
Real estate for sale and rent
In a business consultancy for SMEs and freelancers have an application to manage the accounts and other needs of its customers.
And if apart from everything that this application does, we connect it to the switchboard connector and you can also make calls at the click of a mouse from this application, being very useful for users who enjoy this feature, since they will not have to type the customer’s number simply have it on the other side of the phone as the virtual switchboard will have made the dialing by the user. This would be for outgoing calls.