Frequently Asked Questions about the virtual pbx
What is the best virtual switchboard offer at the moment?
The best pbx we believe is the one that offers you the greatest mobility. The Neotel pbx includes for all its customers the so-called Mobile pbx with which you can take your switchboard with you wherever you are and wherever you go, with all the same features as with the virtual pbx only in your mobile device.
You should also be aware when looking for a switchboard provider, one that does not contemplate permanence or economic sanctions of any kind at the time of making the contract. The Neotel switchboard is the only one that does not oblige its clients to do anything. They can enjoy our services and, if for some reason one day they decide to leave, without questions, they are 100% free to do so.
The best switchboard is the one that gives you the best scalability. Neotel’s virtual switchboard is 100% scalable meaning that, say your company consists of 5 employees and therefore you need 5 extensions right now, OK, great, we can offer you this service. But what happens tomorrow when your business continues to grow and you need to hire more jobs? With the Neotel switchboard there is no problem because the number of extensions is modifiable at any time this may be smaller or larger. Whatever the client needs. In business you have to have at least a minimum of foresight and the image we have now of him may vary over time. And the number of workers is the same.
The best cetralite is also the one that is easier for the client to configure. The same configuration could be that it is not going to serve us all the time. Then it is better for the client to contract a virtual telephone switchboard that is intuitive at the configuration level. In addition, when you contract the switchboard with Neotel you already have the technical support and customer service of the company from minute 0.
Because virtual voip pbx do not need to buy anything a priori, this type of telecommunications system for businesses is the most profitable especially when we refer to SMEs.
The best switchboard we are convinced is also the one that never fails you, right?. Neotel’s virtual switchboard is available 24/7 and from anywhere in the world. The management panel is used through a simple web page.
In short, a telephone switchboard aims to connect calls from outside with a company or internal extensions to each other.
The switchboard has given way to an improved concept: the virtual switchboard.
The delivery of calls in the ip virtual switchboard is done over the Internet.
In the end the virtual switchboard retains all the features of the traditional switchboard:
- Call forwarding, call delivery through queues, music on hold, ivr menu, etc.
- Transfers of calls between the different extensions of the virtual switchboard.
- Voicemail.
- Identification of calls received in the virtual switchboard.
- Call recording.
- Locutions like «secretary virtual» that goes channeling to the client that calls us.
The virtual switchboard is currently the best working tools for companies.
Among the main features of the Neotel virtual switchboard are the following: Click to call me back, Virtual Fax, Telemarketing Surveys, Monitoring, Inbound Call Statistics and Signaling.
How much does a telephone switchboard cost?
When hiring a switchboard do not go to the most expensive as this does not always mean that it is the best. It’s worth doing a little research and searching the internet for the opinions of other users who use or have used this switchboard. Neotel’s virtual switchboard is currently the best price-quality ratio and you can find out more about its price by visiting the following link.
What is a virtual switchboard?
The virtual switchboard is designed with SMEs and the self-employed in mind.
The virtual switchboard is a communications system without comparison to anything else. SMEs and freelancers save a lot of money by talking in their business through a virtual switchboard, unlike what happens with a physical switchboard.
The virtual switchboard is no longer a secret that saves us both personnel costs and maintenance of hardware equipment in addition to saving physical space.
Neotel as a brand and company has been growing exponentially since its foundation in 2001, implementing more and better services and products for its customers. Neotel solutions are the most complete.
With virtual switchboards, companies can manage all their communications.
All these managements the client realizes them from his panel web of user and they are not necessary of previous knowledge for it.
The virtual switchboards are used to manage calls from companies of all sizes.