Systems for Call and Contact Center
Neotel has implemented multiple call center solutions throughout Spain in recent years. Call us and we will advise you.
Neotel is a company specialized in the implementation of solutions and systems for Call Centers based on VoIP Asterisk technology.
This is a very profitable solution for customers of all kinds. Some companies that are not a call center need these functionalities as well.
Some Call Center solutions are expensive, but the Neotel call center system is not like that!
Solutions for economic call centers
Neotel now has a new web interface designed to manage the call center of your company and / or contact center, which will become a central tool for the optimization of your telemarketing and the organization of technical support. This tool and its contact center solutions allow managers to evaluate the call center of companies and their performance of employees, view call statistics through the Call Center software and plan outbound campaigns for the company or its customers. In fact, it is a comprehensive service to handle a successful Call Center.
Neotel Call Center Software
What is Neotel?
With Neotel you will have reports to 100% of the consumption of calls per agent, as well as you will be able to know the real state of your contact base. Agents will not waste time on manual dialing or call waiting, since the dialers will be Predictive, Progressive or Robot Call, which will allow time savings and increased production of your campaign.
Neotel, is a Call Management System for Call Centers with integrated telephone in web, developed for Call Centers or any company that wants to have an exhaustive control of its sales, collections, surveys, etc. through IP telephony. The outstanding advantages of Neotel software are its flexibility and quick understanding of the management.