VIRTUAL PBX
Save 100% of equipment. You will get PBX Virtual advanced functionality without any installation.
Neotel introduces its Calls Recording service at really low prices. Please, contact us without commitment and you will be able to decide properly. Phone calls recording automatically allow for storing conversations from or to any extension of your company for two months. You do not need to worry about anything, since they could be downloaded on request and wherever you want.
Incoming and outgoing calls from your company extensions will stay stored for two months and you could download them on request, wherever you want.
Your company would count on a high capacity digital recorder, both in volume of calls recorded and channels working at the same time. You do not have to pay anything or install any device, neither to cover hardware high cost in maintenance, needed to make your company calls recording work.
Neotel’s PBX has associated its Virtual PBX’s capacity with the services you can find in a mobile phone with a complete success. In this way, our clients could fully benefit from the advantages of this connection.
Some of these advantages are:
Without investment, without commitment, remote assistance, online management and PBX VOIP advanced functions. Neotel is your reliable service.
Save 100% of equipment. You will get PBX Virtual advanced functionality without any installation.
Call Me or Click to Call service related to a Call Center is an app for getting information through direct connection in real time with the company.
Thanks to Neotel’s brand new virtual fax service, you could count on a complete, safe and high-quality service without the fax itself and its supplies.
With this tool Neotel’s client has the possibility to carry out as many surveys as he wants and transfer to the clients he deems necessary to the same. In this sense, they will be able to evaluate any aspect that they need of the call to improve results and the work of its agents.
It is a record of calls that enter a queue, whether it has been answered or not, how long it has been waiting before being answered, how much talk time once answered and the total time of this call.
It can be listed by all queues or by the name of any queue, as well as show all, answered and unanswered. This result can be grouped by date or by queue.
We program from our system, that certain destinations show one or other of your numerations.
The phone call recorder allows conversations that are made or received from any extension of your company to be stored for two months automatically.
With the SI service and through the web interface of your PBX you can use a tool that will help the training of your telemarketers.
The company’s mobiles can be part of the telephone exchange or call center bidirectionally, as extensions, without over costs of calling from landlines to mobiles and vice versa.
During a phone call, dialing the code * 90, the call begins to be recorded, until it hangs or is dialed * 90 again.
Through a code, you can make a call show one or the other of your numbers. As well as changing, perennially, the signaling of an extension.
When receiving more than one call in a queue, the caller is informed of the position he / she is holding while also waiting for the caller, once the call is answered, indicates the time that has been On hold the caller.
A numbering is established to which several interlocutors call to make a meeting (Audio conference, Multi conference), protected with a key so that only the connoisseurs of this one can accede.
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Email: info@neotel2000.com
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