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Record Phone Calls

You are here: Home1 / Record Phone Calls

Calls Recording

Neotel introduces its Calls Recording service at really low prices. Please, contact us without commitment and you will be able to decide properly.

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Phone calls recording

Neotel introduces its Calls Recording service at really low prices. Please, contact us without commitment and you will be able to decide properly. Phone calls recording automatically allow for storing conversations from or to any extension of your company for two months. You do not need to worry about anything, since they could be downloaded on request and wherever you want.

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Storage and Offloading

Incoming and outgoing calls from your company extensions will stay stored for two months and you could download them on request, wherever you want.

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Calls recording: high capacity

Your company would count on a high capacity digital recorder, both in volume of calls recorded and channels working at the same time. You do not have to pay anything or install any device, neither to cover hardware high cost in maintenance, needed to make your company calls recording work.

CONTACT NEOTEL NOW

CALLS RECORDING

Neotel’s PBX has associated its Virtual PBX’s capacity with the services you can find in a mobile phone with a complete success. In this way, our clients could fully benefit from the advantages of this connection.

Some of these advantages are:

  • Internal calls at no cost, without limits, forever, as they would be between landline or mobile extensions.
  • Moreover, they also take an advantage of the bonds traded from mobiles extensions
  • Finally, just one outgoing invoice allows you to control your costs from landline to mobile phones perfectly.

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    NEOTEL VIRTUAL PBX’S MODULES

    Without investment, without commitment, remote assistance, online management and PBX VOIP advanced functions. Neotel is your reliable service.

    • VIRTUAL PBX

      Save 100% of equipment. You will get PBX Virtual advanced functionality without any installation.

    • Click to Call me back

      Call Me or Click to Call service related to a Call Center is an app for getting information through direct connection in real time with the company.

    • VIRTUAL FAX

      Thanks to Neotel’s brand new virtual fax service, you could count on a complete, safe and high-quality service without the fax itself and its supplies.

    • Telemarketing Surveys

      With this tool Neotel’s client has the possibility to carry out as many surveys as he wants and transfer to the clients he deems necessary to the same. In this sense, they will be able to evaluate any aspect that they need of the call to improve results and the work of its agents.

    • Incoming call statistics

      It is a record of calls that enter a queue, whether it has been answered or not, how long it has been waiting before being answered, how much talk time once answered and the total time of this call.

      It can be listed by all queues or by the name of any queue, as well as show all, answered and unanswered. This result can be grouped by date or by queue.

    • Dynamic signaling

      We program from our system, that certain destinations show one or other of your numerations.

    • Call Recording

      The phone call recorder allows conversations that are made or received from any extension of your company to be stored for two months automatically.

    • Spy & Whisper

      With the SI service and through the web interface of your PBX you can use a tool that will help the training of your telemarketers.

    • Integrated Mobiles

      The company’s mobiles can be part of the telephone exchange or call center bidirectionally, as extensions, without over costs of calling from landlines to mobiles and vice versa.

    • Third Party Verification

      During a phone call, dialing the code * 90, the call begins to be recorded, until it hangs or is dialed * 90 again.

    • Selective signaling

      Through a code, you can make a call show one or the other of your numbers. As well as changing, perennially, the signaling of an extension.

    • Tail positioning

      When receiving more than one call in a queue, the caller is informed of the position he / she is holding while also waiting for the caller, once the call is answered, indicates the time that has been On hold the caller.

    • Meeting room

      A numbering is established to which several interlocutors call to make a meeting (Audio conference, Multi conference), protected with a key so that only the connoisseurs of this one can accede.

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    Email: info@neotel2000.com
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    CALL CENTER TOOLS

    • Robinson List
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    • Mobile PBX
    • Video call – Video conferencing
    • IVR
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    • Monitoring
    • Call statistics
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