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Tailored Software Services

You are here: Home1 / Tailored Software Services

Tailored Software Services

Neotel has a computer engineering department dedicated to applications development.

Neotel has a computer engineering department dedicated to applications development for its own use, that will enable and promote this software to be used by the clients.

When you register in virtual Neotel’s PBX you could benefit from a huge number of modules, focused on helping you to manage your business.

Neotel will consider your business needs, depending on its size, field and daily way of working. Through our customized tools you will discover how to improve your control and performance ability of your employees, as well as goal fulfillment.

Custom software

TAILORED SOFTWARE EXAMPLES

Some examples of tailored solutions

Distribution companies of big operators phone products

Normally, these companies’ way of working is based on the fact that a Call-center makes calls to privates or companies database, depending on the product sold.

When an operator has somebody interested on one of your products, he could finish the sale himself through Neotel’s web system, or change the contact to another status. In this new status, a coordinator or salesperson is supposed to take action. This person is automatically notified by the system, and the salesperson who has to visit the client receives the information in his agenda, as well as he will have the details of the appointment in his mobile phone.

Installation and maintain company of domestic installations of gas

This company is a clear example of how Neotel can improve your employees performance.

Through a database with the maintenance staff of the company, the system creates a list of calls that operators have to make every day. The system makes these calls autonomously, so the operators do not have to search or dial anything, saving management time.

When the system detects a subscriber on the phone, the customer file automatically appears in the operator’s computer. In this file, he could find full information like notes, calls, visits, etc., so he could know with a quick look how is the installation and inform immediately about the client’s gas installation needs. When the operator agrees an appointment with the technician, previously he has checked the technician’s agenda and he programs the visit with the subscriber. Therefore, the technician has all the information in his mobile phone, optimizing the time, getting more communication coordination and cost savings, which makes this company works properly.

Company which needs to optimize its incoming calls management

This is another example of a company that sends investment products to a selected customer base:

This company has an important customer base, which take full advantage of its financial products, so the way the company treats this customer base must be as efficient as possible.

This company categorizes its customers firstly by the languages they speak and then by the country where they live, so it is necessary that the system has a complete European list of numbers. Once we have this working, it is also a good idea that the client always speak with the same manager, if it is possible.

Contacta ahora con Neotel

TAILORED NEOTEL SOFTWARE.

All tools Neotel uses or develops have in common a fixed line service. This channel of communication is intended as a meeting point between the final customer and the company which has to manage the sale of its products or customer support of the products already sold.

In todays market you can find many computer and telephonic tools to be used both in telephonic and computer areas, but Neotel’s software goes one step further. It integrates and coordinates all the applications customers need to manage their businesses, from making an efficient, quick and quality call to create a work order, commercial visit or the management of an incidence ticket, everything in the same software. Always in management cloud on the web, with great advantages such as no software installation or server maintenance, therefore no staff to manage cost, considerable savings in electricity consumption, not even have to worry about data backups. Neotel deals with everything.

Nobody knows your company better than you, so it is you who has to ask what you need, and Neotel will adjust its tools to improve and streamline your company management.

Tailored solutions for the Pymes

We are convinced that nowadays and in the near future the needs of a tailored software for the Pymes will grow significantly. Fierce competition and optimizing resources force companies to be equipped with the most powerful computer systems and completely adapted to their needs, easy to use and fully adaptive. That is why these systems have to be like “tailor-made suits” for our customers.

Neotel will work closely with you to analyze your needs and help you to sell more and manage your company in the best way, joining our experience in our field and your own knowledge about your business.

Phone: 902 088 500

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