{"id":28752,"date":"2026-06-29T10:04:38","date_gmt":"2026-06-29T10:04:38","guid":{"rendered":"https:\/\/www.neotel2000.com\/ai-powered-intelligent-call-evaluation\/"},"modified":"2026-08-11T14:16:57","modified_gmt":"2026-08-11T14:16:57","slug":"ai-call-evaluation","status":"publish","type":"page","link":"https:\/\/www.neotel2000.com\/en\/ai-call-evaluation\/","title":{"rendered":"AI-Powered Intelligent Call Evaluation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"28752\" class=\"elementor elementor-28752 elementor-26153\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd3c099 e-flex e-con-boxed e-con e-parent\" data-id=\"cd3c099\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-492f048 e-con-full e-flex e-con e-child\" data-id=\"492f048\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<h1 data-interaction-id=\"13fff5b\" class=\"e-13fff5b-ae2ea07 e-heading-base\" data-e-type=\"widget\" data-id=\"13fff5b\"><strong>AI-Powered Intelligent Call Evaluation<\/strong><\/h1>\n\t\t\t\t\t<h3 data-interaction-id=\"35903ea\" class=\"e-35903ea-cfc317f e-heading-base\" data-e-type=\"widget\" data-id=\"35903ea\">Turn every recorded call into objective data on your agents' performance.<\/h3>\n\t\t\t\t\t<h2 data-interaction-id=\"7ed1e88\" class=\"e-7ed1e88-4b7cc47 e-heading-base\" data-e-type=\"widget\" data-id=\"7ed1e88\">Our AI call auditor automatically transcribes, analyses and scores every conversation against your business's exact criteria \u2014 with no need to listen to recordings one by one.<\/h2>\n\t\t<div class=\"elementor-element elementor-element-8264a7c e-con e-atomic-element e-div-block-base e-8264a7c-a4ce6bd \" data-id=\"8264a7c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"8264a7c\" id=\"DIV-BOTON\" data-e-type=\"e-div-block\" data-id=\"8264a7c\" >\n    \t\t<div class=\"elementor-element elementor-element-4c9e8b8 elementor-mobile-align-justify elementor-widget elementor-widget-button\" data-id=\"4c9e8b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contactar\" title=\"Habla con un t\u00e9cnico experto\" id=\"habla-con-un-tecnico-experto\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to an Expert Technician<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-177acb4 elementor-widget elementor-widget-menu-anchor\" data-id=\"177acb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"Contact\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4967b9c e-flex e-con-boxed e-con e-parent\" data-id=\"4967b9c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve-asymmetrical&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M615.2,96.7C240.2,97.8,0,18.9,0,0v100h1000V0C1000,19.2,989.8,96,615.2,96.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbb559b e-con-full e-flex e-con e-child\" data-id=\"fbb559b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b4a940f e-con-full e-flex e-con e-child\" data-id=\"b4a940f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-acbe317 e-con-full e-flex e-con e-child\" data-id=\"acbe317\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27ddebd elementor-widget elementor-widget-image\" data-id=\"27ddebd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"570\" height=\"570\" src=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-transcripcion-de-llamadas.png\" class=\"attachment-large size-large wp-image-28747\" alt=\"AI call transcription icon\" srcset=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-transcripcion-de-llamadas.png 570w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-transcripcion-de-llamadas-300x300.png 300w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-transcripcion-de-llamadas-150x150.png 150w\" sizes=\"(max-width: 570px) 100vw, 570px\"  title=\"AI-Powered Intelligent Call Evaluation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cec9444 elementor-widget elementor-widget-icon-box\" data-id=\"cec9444\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAutomatic Audio Transcription\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEvery call is converted into text and stored in a database, ready to consult whenever you need it.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4077f1a e-con-full e-flex e-con e-child\" data-id=\"4077f1a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a50c5eb elementor-widget elementor-widget-image\" data-id=\"a50c5eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"570\" height=\"570\" src=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-auditor-de-llamadas-ia-centralita-menu.png\" class=\"attachment-large size-large wp-image-28748\" alt=\"AI-powered call listening service icon\" srcset=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-auditor-de-llamadas-ia-centralita-menu.png 570w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-auditor-de-llamadas-ia-centralita-menu-300x300.png 300w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-auditor-de-llamadas-ia-centralita-menu-150x150.png 150w\" sizes=\"(max-width: 570px) 100vw, 570px\"  title=\"AI-Powered Intelligent Call Evaluation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b43d44 elementor-widget elementor-widget-icon-box\" data-id=\"7b43d44\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPoints-Based Auditing\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tThe system evaluates and scores each call by area and item, according to your own evaluation matrix.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7f4e1d e-con-full e-flex e-con e-child\" data-id=\"d7f4e1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e00a6b e-con-full e-flex e-con e-child\" data-id=\"3e00a6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-369ea0f elementor-widget elementor-widget-image\" data-id=\"369ea0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"570\" height=\"570\" src=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-estadisticas-de-llamada.png\" class=\"attachment-large size-large wp-image-28749\" alt=\"AI call statistics icon\" srcset=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-estadisticas-de-llamada.png 570w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-estadisticas-de-llamada-300x300.png 300w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-estadisticas-de-llamada-150x150.png 150w\" sizes=\"(max-width: 570px) 100vw, 570px\"  title=\"AI-Powered Intelligent Call Evaluation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fec76a elementor-widget elementor-widget-icon-box\" data-id=\"3fec76a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tQuality Analysis Through Statistics\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCharts by call type, queue or agent: see at a glance how scores are evolving.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9d65f3 e-con-full e-flex e-con e-child\" data-id=\"e9d65f3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1bed1e elementor-widget elementor-widget-image\" data-id=\"e1bed1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"570\" src=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-api-abierta-aplicaciones-externas.png\" class=\"attachment-large size-large wp-image-28750\" alt=\"open API icon for external applications\" srcset=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-api-abierta-aplicaciones-externas.png 570w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-api-abierta-aplicaciones-externas-300x300.png 300w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/icono-api-abierta-aplicaciones-externas-150x150.png 150w\" sizes=\"(max-width: 570px) 100vw, 570px\"  title=\"AI-Powered Intelligent Call Evaluation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9502fd elementor-widget elementor-widget-icon-box\" data-id=\"c9502fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAPI That Interacts With External Applications\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tCheck transcriptions and evaluations from the app you already use, with no need to leave it.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bf5bd8 elementor-widget elementor-widget-spacer\" data-id=\"2bf5bd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c484e78 elementor-widget elementor-widget-text-editor\" data-id=\"c484e78\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Compatible with any system: it works with Neotel&#8217;s Virtual PBX and Call Center Software as well as with call recordings from any other phone system your business already uses, connecting via API.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0001ded e-con-full e-flex e-con e-child\" data-id=\"0001ded\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<h3 data-interaction-id=\"58622aa\" class=\"e-58622aa-12a7720 e-heading-base\" data-e-type=\"widget\" data-id=\"58622aa\"><strong>Request a Proposal for Your Business<\/strong><\/h3>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f52685 elementor-widget elementor-widget-text-editor\" data-id=\"4f52685\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tell us about your call operations, and we&#8217;ll put together an AI Call Evaluation proposal tailored to your business \u2014 whether or not you have a Neotel PBX:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c27c7ce elementor-widget elementor-widget-template\" data-id=\"c27c7ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"e-form\" data-elementor-id=\"28831\" class=\"elementor elementor-28831 elementor-28775 elementor-28775\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad7654b e-flex e-con-boxed e-con e-parent\" data-id=\"ad7654b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1236638 elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"1236638\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Siguiente&quot;,&quot;step_previous_label&quot;:&quot;Anterior&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"formulario_neotel\" name=\"Formulario Neotel EN\" aria-label=\"Formulario Neotel EN\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"28831\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"1236638\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Virtual PBX for Businesses | Neotel - Cloud PBX\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"28708\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-neotel_nombre elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_nombre\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[neotel_nombre]\" id=\"form-field-neotel_nombre\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-neotel_apellidos elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_apellidos\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSurname\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[neotel_apellidos]\" id=\"form-field-neotel_apellidos\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-neotel_email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[neotel_email]\" id=\"form-field-neotel_email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-neotel_telefono elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_telefono\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[neotel_telefono]\" id=\"form-field-neotel_telefono\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-neotel_provincia elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_provincia\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProvince\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[neotel_provincia]\" id=\"form-field-neotel_provincia\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-neotel_empresa elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_empresa\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[neotel_empresa]\" id=\"form-field-neotel_empresa\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-neotel_comentarios elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_comentarios\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tComments\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[neotel_comentarios]\" id=\"form-field-neotel_comentarios\" rows=\"2\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-neotel_checkbox elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_checkbox\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAccept our Privacy Policy\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[neotel_checkbox]\" id=\"form-field-neotel_checkbox\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\" checked=\"checked\">\n\t\t\t\t<label for=\"form-field-neotel_checkbox\">Yes<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-neotel_comunicaciones elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-neotel_comunicaciones\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDo you want to receive Neotel services updates\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Yes\" id=\"form-field-neotel_comunicaciones-0\" name=\"form_fields[neotel_comunicaciones]\"> <label for=\"form-field-neotel_comunicaciones-0\">Yes<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[neotel_honeypot]\" id=\"form-field-neotel_honeypot\" class=\"elementor-field elementor-size-md \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-neotel_recaptcha elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-neotel_recaptcha\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfMn0stAAAAAMPMafEhrG_nsgyRlXHJrnV9-s2R\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request Information<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bedd31 elementor-widget elementor-widget-text-editor\" data-id=\"2bedd31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"https:\/\/www.neotel2000.com\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy.<\/a><\/strong> BASIC INFORMATION ON DATA PROTECTION: Data controller: NEOTEL 2000, S.L, with NIF: B52009743 and address at C\/ Fiscal Luis Portero Garc\u00eda, n\u00ba3, Portal 7, Oficina 1-1A, 29010 M\u00e1laga. Purpose of processing: manage and process your contact request and information about our services. Conservation period: The personal data provided will be kept for the time necessary to fulfill the purpose for which it was collected and to determine the possible legal responsibilities derived from the treatment. Rights of interested parties: you may exercise the rights of access, opposition, rectification, cancellation or suspension, portability, automated decisions, as well as revoke the consent granted, by directing your request to the Data Controller at the address: <a href=\"mailto:dpd@neotel2000.com\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">dpd@neotel2000.com<\/a>. You can expand the information in the Privacy Policy link enabled. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e0dc4cd e-flex e-con-boxed e-con e-parent\" data-id=\"e0dc4cd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d6de2c8 e-con-full e-flex e-con e-child\" data-id=\"d6de2c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<h2 data-interaction-id=\"cd11df1\" class=\"e-cd11df1-894e428 e-heading-base\" data-e-type=\"widget\" data-id=\"cd11df1\"><strong>What Is AI Call Evaluation?<\/strong><\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf9e6d elementor-widget elementor-widget-text-editor\" data-id=\"dbf9e6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1-ale\">It&#8217;s the analysis layer applied on top of calls that have already been transcribed: the<strong> AI <\/strong>audits each conversation against the criteria your business defines \u2014 attentiveness, protocol compliance, <a title=\"AI Voice Agent\" href=\"https:\/\/www.neotel2000.com\/en\/ai-voice-agent\/\">sales script<\/a>, closing and follow-up \u2014 and assigns a clear rating to each interaction.<\/p>\nIt works in two ways: natively on <a title=\"Virtual AI PBX\" href=\"https:\/\/www.neotel2000.com\/en\/virtual-pbx\/\"><strong>Virtual AI PBX<\/strong><\/a> and the <strong><a title=\"Call Center Software\" href=\"https:\/\/www.neotel2000.com\/en\/call-center-software\/\">Call Center Software<\/a><\/strong> , based on call recording (included or premium); or on recordings from any other phone system your business already uses, connecting through Neotel&#8217;s API.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<h3 data-interaction-id=\"f97c2c1\" class=\"e-f97c2c1-1b6f385 e-heading-base\" data-e-type=\"widget\" data-id=\"f97c2c1\">From Recording to Data: How It Works<\/h3>\n\t\t<div class=\"elementor-element elementor-element-c225fc7 e-con e-atomic-element e-div-block-base e-c225fc7-24be370 \" data-id=\"c225fc7\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"c225fc7\" data-e-type=\"e-div-block\" data-id=\"c225fc7\">\n    \t\t\t\n<hr class=\"e-87b1711-8c02cdb e-divider-base\" data-interaction-id=\"87b1711\"  data-e-type=\"widget\" data-id=\"87b1711\" \/>\n\t\t\t\t<div class=\"elementor-element elementor-element-652ba4c elementor-widget elementor-widget-text-editor\" data-id=\"652ba4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The call is recorded using your PBX or call centre&#8217;s call recorder \u2014 Neotel&#8217;s or a third party&#8217;s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n<hr class=\"e-a1131d9-e5aa51b e-divider-base\" data-interaction-id=\"a1131d9\"  data-e-type=\"widget\" data-id=\"a1131d9\" \/>\n\t\t\t\t<div class=\"elementor-element elementor-element-b460073 elementor-widget elementor-widget-text-editor\" data-id=\"b460073\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the recording comes from an external system, it&#8217;s brought in through Neotel&#8217;s API; if it comes from the Neotel ecosystem, it&#8217;s brought in natively.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n<hr class=\"e-be1c60e-7a56215 e-divider-base\" data-interaction-id=\"be1c60e\"  data-e-type=\"widget\" data-id=\"be1c60e\" \/>\n\t\t\t\t<div class=\"elementor-element elementor-element-524c1a6 elementor-widget elementor-widget-text-editor\" data-id=\"524c1a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It&#8217;s automatically transcribed, separating out the relevant information from the conversation, and stored as text in a database.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n<hr class=\"e-9ae52c1-b13b168 e-divider-base\" data-interaction-id=\"9ae52c1\"  data-e-type=\"widget\" data-id=\"9ae52c1\" \/>\n\t\t\t\t<div class=\"elementor-element elementor-element-34fe769 elementor-widget elementor-widget-text-editor\" data-id=\"34fe769\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The AI evaluates the call according to a custom prompt, configured specifically for your business, your products and your commercial policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n<hr class=\"e-c66b4f5-e81a1ec e-divider-base\" data-interaction-id=\"c66b4f5\"  data-e-type=\"widget\" data-id=\"c66b4f5\" \/>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca01d5b elementor-widget elementor-widget-text-editor\" data-id=\"ca01d5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each call receives a rating (OK if it meets the criteria, KO if it doesn&#8217;t) and is ready to be viewed, searched and exported.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n<hr class=\"e-5e86da4-f62dff6 e-divider-base\" data-interaction-id=\"5e86da4\"  data-e-type=\"widget\" data-id=\"5e86da4\" \/>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-90b93b2 e-con-full e-flex e-con e-child\" data-id=\"90b93b2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88bdbf5 elementor-widget elementor-widget-image\" data-id=\"88bdbf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"850\" src=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/neotel-transcripcion-de-llamadas-ia-inteligencia-artificial-1024x850.png\" class=\"attachment-large size-large wp-image-28686\" alt=\"AI Call Transcription | Neotel\" srcset=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/neotel-transcripcion-de-llamadas-ia-inteligencia-artificial-1024x850.png 1024w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/neotel-transcripcion-de-llamadas-ia-inteligencia-artificial-300x249.png 300w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/neotel-transcripcion-de-llamadas-ia-inteligencia-artificial-768x637.png 768w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/neotel-transcripcion-de-llamadas-ia-inteligencia-artificial-1536x1274.png 1536w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/neotel-transcripcion-de-llamadas-ia-inteligencia-artificial-2048x1699.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"  title=\"AI-Powered Intelligent Call Evaluation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<h2 data-interaction-id=\"f271bc2\" class=\"e-f271bc2-b83edd1 e-heading-base\" data-e-type=\"widget\" data-id=\"f271bc2\"><strong>An Evaluation Criteria Built Around Your Business<\/strong><\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae990dd elementor-widget elementor-widget-text-editor\" data-id=\"ae990dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Each customer starts with their own prompt, which sets out in detail their company information, products, corporate policy, and the specific aspects to be audited in each call. This prompt can be modified and expanded as your needs change. <\/p><p>This allows you to evaluate both the agent&#8217;s behaviour and the customer&#8217;s response, adapting the criteria to the specific sector, campaign or team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<h2 data-interaction-id=\"3085797\" class=\"e-3085797-24f1ad1 e-heading-base\" data-e-type=\"widget\" data-id=\"3085797\"><strong>Examples of Criteria You Can Audit<\/strong><\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-da1fac3 elementor-widget elementor-widget-text-editor\" data-id=\"da1fac3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Whether the agent correctly informed the customer that the call was being recorded.<\/li><li>Whether the sales script defined for a specific campaign was followed.<\/li><li>Whether a sale or contract more than a year old has not had recent follow-up.<\/li><li>Detection of patterns that anticipate possible customer churn or an unresolved objection.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4877d3d elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"4877d3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contactar\" title=\"Hablar con un agente\" id=\"llamanos\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Talk to an Agent<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fc4dd1 e-flex e-con-boxed e-con e-parent\" data-id=\"2fc4dd1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_top&quot;:&quot;curve-asymmetrical&quot;,&quot;shape_divider_top_negative&quot;:&quot;yes&quot;,&quot;shape_divider_bottom&quot;:&quot;curve&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M615.2,96.7C240.2,97.8,0,18.9,0,0v100h1000V0C1000,19.2,989.8,96,615.2,96.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M500,97C126.7,96.3,0.8,19.8,0,0v100l1000,0V1C1000,19.4,873.3,97.8,500,97z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff3e542 e-con-full e-flex e-con e-child\" data-id=\"ff3e542\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-847684c e-con e-atomic-element e-div-block-base e-847684c-0a80937 \" data-id=\"847684c\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"847684c\" data-e-type=\"e-div-block\" data-id=\"847684c\">\n    \t\t\t<h2 data-interaction-id=\"f7aa7cb\" class=\"e-f7aa7cb-79bf2fa e-heading-base\" data-e-type=\"widget\" data-id=\"f7aa7cb\">Why Audit Your Calls With AI<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e37f6e elementor-widget elementor-widget-spacer\" data-id=\"3e37f6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d2a399 e-con-full e-flex e-con e-child\" data-id=\"4d2a399\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1eecc5 elementor-widget elementor-widget-n-accordion\" data-id=\"e1eecc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2360\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2360\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Decisions based on data, not samples <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2360\" class=\"elementor-element elementor-element-771168c e-con-full e-flex e-con e-child\" data-id=\"771168c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"1202410\" data-e-type=\"widget\" data-id=\"1202410\">Every call is evaluated, not just a random sample. It detects real behavioral patterns that would otherwise remain hidden within hundreds of thousands of hours of conversation. <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2361\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2361\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Early detection of sales and service issues <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2361\" class=\"elementor-element elementor-element-eae98ca e-con-full e-flex e-con e-child\" data-id=\"eae98ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"694d369\" data-e-type=\"widget\" data-id=\"694d369\">Identify unresolved objections, protocol breaches, or drops in quality\u2014by agent or campaign\u2014before they impact your results.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2362\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2362\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Evaluation of both customers and agents <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2362\" class=\"elementor-element elementor-element-808b53f e-con-full e-flex e-con e-child\" data-id=\"808b53f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"aa02b8d\" data-e-type=\"widget\" data-id=\"aa02b8d\">The system allows for the evaluation of both agent performance and customer signals within the same conversation, based on the variables defined in your prompt.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef83a13 elementor-widget elementor-widget-spacer\" data-id=\"ef83a13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1df7e08 elementor-mobile-align-justify elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1df7e08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contactar\" title=\"Solicitar propuesta\" id=\"informacion\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Proposal<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56ac6fe elementor-widget elementor-widget-spacer\" data-id=\"56ac6fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<h2 data-interaction-id=\"cb9962d\" class=\"e-cb9962d-a58777e e-heading-base\" data-e-type=\"widget\" data-id=\"cb9962d\">Works With Your Neotel Ecosystem or Your Current System<\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-00d3b90 elementor-widget elementor-widget-spacer\" data-id=\"00d3b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8013ad3 elementor-widget elementor-widget-text-editor\" data-id=\"8013ad3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AI Call Evaluation works natively with Neotel&#8217;s Virtual PBX and Call Center Software, activating directly on the call recordings already in your account.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-ceb50e1 e-con e-atomic-element e-div-block-base e-ceb50e1-5c91176 \" data-id=\"ceb50e1\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"ceb50e1\" data-e-type=\"e-div-block\" data-id=\"ceb50e1\">\n    \t\t<div class=\"elementor-element elementor-element-82635d8 elementor-widget elementor-widget-text-editor\" data-id=\"82635d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If your business uses a different telephony, PBX or call centre system, the service connects via Neotel&#8217;s API: your recordings are brought into the transcription and evaluation flow with no need to migrate your current telephony.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9d1e04 elementor-widget elementor-widget-spacer\" data-id=\"b9d1e04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<h3 data-interaction-id=\"97093cf\" class=\"e-97093cf-79573ef e-heading-base\" data-e-type=\"widget\" data-id=\"97093cf\"><strong>API to Integrate With Your Applications<\/strong><\/h3>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc1de88 elementor-widget elementor-widget-spacer\" data-id=\"fc1de88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb459c1 elementor-widget elementor-widget-text-editor\" data-id=\"cb459c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As well as receiving recordings from external systems, Neotel&#8217;s API lets you check transcriptions, evaluations and scores from the application your team already uses (your own CRM, BI tools, internal dashboards), with no need to log into an additional platform to review results.<\/p><ul><li>API connection to receive recordings from external telephony systems.<\/li><li>View transcriptions and evaluations from your own application.<\/li><li>Export results and statistics to your internal dashboards.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<h4 data-interaction-id=\"301d30b\" class=\"e-301d30b-b4cfbe8 e-heading-base\" data-e-type=\"widget\" data-id=\"301d30b\">By keeping information centralised in Neotel, you avoid duplicating data across systems and maintain a single history of calls, evaluations and statistics, wherever they come from.<\/h4>\n\t\t\t\t<div class=\"elementor-element elementor-element-d84f4cb elementor-widget elementor-widget-spacer\" data-id=\"d84f4cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de1ee8e e-flex e-con-boxed e-con e-parent\" data-id=\"de1ee8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8fbdcde e-con-full e-flex e-con e-child\" data-id=\"8fbdcde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-421c21c e-con-full e-flex e-con e-child\" data-id=\"421c21c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<h2 data-interaction-id=\"c4c5342\" class=\"e-c4c5342-f3278ae e-heading-base\" data-e-type=\"widget\" data-id=\"c4c5342\"><strong>Guided Setup<\/strong><\/h2>\n\t\t\t\t<div class=\"elementor-element elementor-element-0997240 elementor-widget elementor-widget-spacer\" data-id=\"0997240\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee7f2c elementor-widget elementor-widget-text-editor\" data-id=\"4ee7f2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p2-ale\">Activating the service follows a process supported by the Neotel team, from defining the first evaluation criteria through to final validation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<h3 data-interaction-id=\"e321932\" class=\"e-e321932-13e0891 e-heading-base\" data-e-type=\"widget\" data-id=\"e321932\"><strong>Starting Questions Before Designing Your Matrix<\/strong><\/h3>\n\t\t\t\t<div class=\"elementor-element elementor-element-219fd80 elementor-widget elementor-widget-text-editor\" data-id=\"219fd80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before proposing an evaluation matrix, Neotel needs to properly understand how you operate. Some of the questions that guide this phase: <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3c1cd3 elementor-widget elementor-widget-text-editor\" data-id=\"a3c1cd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>What is the main purpose of the call?<\/li><li>What type of call is it (sales, customer service, support, collections\u2026)?<\/li><li>What results does the business expect to get from the evaluation?<\/li><li>What behaviours are mandatory for the agent?<\/li><li>Are there any legal or regulatory requirements that must be met on the call?<\/li><li>Who will use the evaluation (supervisors, sales management, quality team)?<\/li><li>How will the scores obtained be used?<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f0be7be e-con-full e-flex e-con e-child\" data-id=\"f0be7be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<h3 data-interaction-id=\"1cbd8bb\" class=\"e-1cbd8bb-bfdfc4d e-heading-base\" data-e-type=\"widget\" data-id=\"1cbd8bb\"><strong>Process Phases<\/strong><\/h3>\n\t\t<div class=\"elementor-element elementor-element-07fa1a4 e-con-full e-flex e-con e-child\" data-id=\"07fa1a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-05849fb e-con-full e-flex e-con e-child\" data-id=\"05849fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2b11ed elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a2b11ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tReceiving the initial criteria or prompt proposed by your business.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1007e69 e-con-full e-flex e-con e-child\" data-id=\"1007e69\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c70f55b elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"c70f55b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAnalysis and validation by Neotel to ensure it can be correctly applied in practice.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f90f4be e-con-full e-flex e-con e-child\" data-id=\"f90f4be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0661f63 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"0661f63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSizing the volume of calls to be evaluated based on your actual activity.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-746f181 e-con-full e-flex e-con e-child\" data-id=\"746f181\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a0b54 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"52a0b54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFinal validation by your business before go-live.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11f3552 elementor-widget elementor-widget-text-editor\" data-id=\"11f3552\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1-ale\">The initial criteria can be expanded and modified as your business needs evolve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6384197 e-flex e-con-boxed e-con e-parent\" data-id=\"6384197\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2e1e441 e-con-full e-flex e-con e-child\" data-id=\"2e1e441\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c740b3b elementor-widget elementor-widget-text-editor\" data-id=\"c740b3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>Neotel&#8217;s AI Call Evaluation \u2014 also known as an AI call auditor \u2014 is a system that automatically transcribes, analyses and scores the calls of a call centre or PBX. It works natively with <strong><a title=\"Virtual PBX\" href=\"https:\/\/www.neotel2000.com\/en\/virtual-pbx\/\">Neotel&#8217;s Virtual PBX<\/a> <\/strong>and <strong><a title=\"Call Center Software for Businesses\" href=\"https:\/\/www.neotel2000.com\/en\/call-center-software\/\">Call Center Software<\/a><\/strong>, and also with recordings from any other telephony system via Neotel&#8217;s API, with no need to switch PBX provider. Based on an evaluation matrix designed together with each business, which organises the analysis into areas (opening, active listening, objection handling, closing) and observable, measurable items with a weighted score, the AI evaluates each conversation against a custom prompt and assigns a rating (OK or KO) to each call, including automatic detection of critical errors. The system also allows searches across thousands of transcribed calls by date, agent or outcome, and offers visual quality statistics by agent, queue or call type.   <\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29522a5 e-flex e-con-boxed e-con e-parent\" data-id=\"29522a5\" data-element_type=\"container\" data-e-type=\"container\" id=\"seccion-contactar\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ce6ca60 e-con-full e-flex e-con e-child\" data-id=\"ce6ca60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b34965a e-con e-atomic-element e-div-block-base e-b34965a-15d0fee \" data-id=\"b34965a\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\" data-interaction-id=\"b34965a\" data-e-type=\"e-div-block\" data-id=\"b34965a\">\n    \t\t<div class=\"elementor-element elementor-element-e72c49a elementor-widget elementor-widget-menu-anchor\" data-id=\"e72c49a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"faqs\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43b99fe elementor-widget elementor-widget-image\" data-id=\"43b99fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"718\" height=\"655\" src=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/preguntas-frecuentes-neotel-square.webp\" class=\"attachment-large size-large wp-image-28675\" alt=\"Neotel AI FAQs\" srcset=\"https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/preguntas-frecuentes-neotel-square.webp 718w, https:\/\/www.neotel2000.com\/wp-content\/uploads\/2026\/06\/preguntas-frecuentes-neotel-square-300x274.webp 300w\" sizes=\"(max-width: 718px) 100vw, 718px\"  title=\"AI-Powered Intelligent Call Evaluation\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<div class=\"elementor-element elementor-element-b209b04 elementor-widget elementor-widget-heading\" data-id=\"b209b04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Faqs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63a91c7 elementor-widget elementor-widget-n-accordion\" data-id=\"63a91c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1040\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1040\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What Is AI Call Evaluation? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1040\" class=\"elementor-element elementor-element-ec9b97b e-con-full e-flex e-con e-child\" data-id=\"ec9b97b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"b1bead6\" data-e-type=\"widget\" data-id=\"b1bead6\">It's a system that automatically transcribes and audits your business's calls, assessing agent behaviour against custom criteria and assigning a rating to each conversation.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1041\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1041\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Is it the same as an AI call auditor? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1041\" class=\"elementor-element elementor-element-fec62a5 e-con-full e-flex e-con e-child\" data-id=\"fec62a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"987231c\" data-e-type=\"widget\" data-id=\"987231c\">Yes. \"AI call auditor\" and \"AI Call Evaluation\" describe the same functionality: the automatic analysis of calls against quality and compliance criteria defined by your business. <\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1042\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1042\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What's the difference between call transcription and call evaluation? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1042\" class=\"elementor-element elementor-element-3beb99d e-flex e-con-boxed e-con e-child\" data-id=\"3beb99d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"bc170e6\" data-e-type=\"widget\" data-id=\"bc170e6\">Transcription converts the call audio into text and a summary. Evaluation (or auditing) is the next step: it analyses that text against a custom set of criteria and assigns a rating based on how well it meets the defined parameters. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1043\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1043\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> . Can the evaluation criteria be customised for each business? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1043\" class=\"elementor-element elementor-element-8da4b36 e-flex e-con-boxed e-con e-child\" data-id=\"8da4b36\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"7483e3f\" data-e-type=\"widget\" data-id=\"7483e3f\">Yes. Each customer starts with their own prompt, which sets out their company information, products and commercial policy. These criteria can be modified and expanded at any time.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1044\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1044\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> How is a call rated OK or KO? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1044\" class=\"elementor-element elementor-element-3afddd9 e-flex e-con-boxed e-con e-child\" data-id=\"3afddd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"d0fcc09\" data-e-type=\"widget\" data-id=\"d0fcc09\">The AI compares the content of the transcribed call against the variables set out in the custom prompt. If the call meets the defined conditions, it's rated OK; if it doesn't, it's rated KO. <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1045\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1045\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is a call evaluation matrix? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1045\" class=\"elementor-element elementor-element-480c0e9 e-flex e-con-boxed e-con e-child\" data-id=\"480c0e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"ba56f38\" data-e-type=\"widget\" data-id=\"ba56f38\">It's the framework that defines which areas are evaluated (opening, active listening, objection handling, closing, etc.), which observable and measurable items make up each area, and how much weight each one carries in the final score. Neotel designs it together with each business before activating the evaluation prompt. From there, you can search and export information by date, agent or outcome, in list, plain-text or numeric-range format, including locating scheduled sales appointments or detecting non-compliance.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1046\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1046\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> What is a critical error in AI call auditing? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1046\" class=\"elementor-element elementor-element-a374ef7 e-flex e-con-boxed e-con e-child\" data-id=\"a374ef7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"caebebb\" data-e-type=\"widget\" data-id=\"caebebb\">It's a behaviour that, due to its severity, on its own triggers a severe penalty or an automatic KO rating for the call, regardless of the score obtained on the rest of the evaluated criteria.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1047\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1047\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h3 class=\"e-n-accordion-item-title-text\"> Do I need Neotel's PBX to use this service? <\/h3><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-up\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-circle-down\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1047\" class=\"elementor-element elementor-element-e3032f3 e-flex e-con-boxed e-con e-child\" data-id=\"e3032f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<p class=\"e-paragraph-base\" data-interaction-id=\"f349b59\" data-e-type=\"widget\" data-id=\"f349b59\">No. AI Call Evaluation works both natively with Neotel's Virtual PBX and independently, connecting to third-party PBXs or telephony systems via API. It's the only Neotel solution compatible with external systems.  <\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18ca8a9 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"18ca8a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contactar\" title=\"Solicitar Propuesta\" id=\"habla-con-un-tecnico\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a Custom Proposal<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>AI-Powered Intelligent Call Evaluation Turn every recorded call into objective data on your agents&#8217; performance. Our AI call auditor automatically transcribes, analyses and scores every conversation against your business&#8217;s exact criteria \u2014 with no need to listen to recordings one by one. Talk to an Expert Technician Automatic Audio Transcription Every call is converted into [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":28670,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"disabled","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-28752","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/pages\/28752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/comments?post=28752"}],"version-history":[{"count":4,"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/pages\/28752\/revisions"}],"predecessor-version":[{"id":28876,"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/pages\/28752\/revisions\/28876"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/media\/28670"}],"wp:attachment":[{"href":"https:\/\/www.neotel2000.com\/en\/wp-json\/wp\/v2\/media?parent=28752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}