IP technology is booming, the use of virtual phones is becoming more common, one of the great advantages they offer is to be able to associate your mobile number to a mobile pbx, get the functionality of Neotel’s virtual pbx on your mobile phone in a comfortable and simple way, this service allows you to enjoy all the utilities of a virtual pbx on your mobile
What is a mobile virtual switchboard?
The mobile virtual pbx is to take the virtual switchboard to your mobile being to the same mobile number, passing portability or requesting a new number to carry out.
This type of switchboard will allow you to always have your company connected no matter where the call center agent is located, being able to access from any point on the globe that has an internet connection.
Another possibility is to connect people from other locations in your company through a local number without generating costs of national or international calls.
How does the Mobile Virtual Switchboard work?
To be able to use the mobile switchboard you only need a virtual switchboard extension, a mobile phone and to have linked your mobile number in our access panel.
No matter where you are, you will have all the functionality of the Neotel switchboard from your mobile phone. No need to change your company, no need to change your number.
Why choose Neotel’s mobile switchboard?
Freedom, comfort and simplicity that allow you the following functions:
- Answering calls
- Putting calls on hold
- Call Transfer
- Call recovery
- Call rejection
You can have all these functions in your mobile virtual switchboard, without additional software or the need for portability, simply by using codes that emulate the functions of the switchboard.
Advantages of integrating mobile lines to the mobile virtual switchboard
There are a lot of advantages that you get in your company with this integration.
These advantages will help you to develop your business as well as the best customer service, making your employees increase their efficiency daily.
Among these advantages we have:
- Cost reduction: Saving on internal company calls will be one of the great advantages of implementing these virtual switchboards
- Ease of communications: The communications will be easier and faster when using the virtual switchboard, it affects the optimization of time and better profitability for the company
- Scalability: As with all IP call features, scalability is one of the advantages, and can be modified according to the needs of each agent, user or company in general
- Simplicity of Implementation: Since no software is needed, it is very easy to implement to start using it.
Additional products to the mobile virtual switchboard
The mobile switchboard is one of the great advantages that Neotel offers within its product catalogue that includes
- Call Center Software:
- WebRTC Line
- Progressive dialer
- Predictive Dialer
- Robot call
- Virtual Switchboard:
- Virtual Call Recorder
- Click to call me back
- Telemarketing surveys
- Call Statistics