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Neotel

Manage the telephone calls of your business and make the Virtual PBX the main Technology in your Telecommunications.

The Cloud Technology

The virtual pbx’s work through the voip protocol (Voice Over Internet Protocol). This, and as we have already explained in other posts, does not mean any more that the “voice” travels through the Internet.

PBXs offer a wide variety of features to their users that are not possible with physical PBXs. One of the qualities that Neotel has seen that most attracts our customers is the professional voice-over service. From 7,50 € our clients can obtain for their company a voice-over, which they can then configure in ivr mode or welcome message for example, which has been recorded in a studio without noise, by professional voice-over artists, and with different characteristics always according to the client’s needs. If you want more information about Neotel’s professional voice-over service you can visit the following link: https://www.neotel2000.com/en/professional-voice-over-service/.

However, locutions are not the only characteristic of the pbx’s in the Neotel cloud. We would like to point out that all our switchboards offer the following features:

  • You only need Internet to run your virtual pbx
  • You choose the number of extensions
  • 1 numbering included assigned or cover page
  • Flat rate to fixed rate included
  • Mobile Minutes Bonus

It also includes no additional cost:

  • Telemarketing Surveys
  • Monitoring, spying and whispering
  • Statistics of incoming and outgoing calls
  • Fixed or dynamic signalling
  • Configuration and self-management of the ivr
  • WebRTC for Internet calls. Audio and video calls

You can also add it to your virtual switchboard if you wish:

 

Send massive SMS to mobile mass SMS for companies SMS sending platform

The Neotel switchboard integrates the ACD system (“Automatic Call Distributor”) which is nothing more than a queue to monitor incoming calls. This queue is intelligent and connects automatically with the person responsible and specific to answer that call.

Neotel’s virtual switchboard allows any worker to work with the same regardless of where they are.

 

 

premium Neotel virtual call recorder

Neotel’s virtual switchboard opens a new door to the future of telecommunications.

Are you still not using WebRTC in your company to call over the Internet?

Neotel is the leading telecommunications provider since 2001 and its services are basically focused on 3: the software for call center, the integrated crm within the pbx and the virtual pbx itself. In addition, over the years we have strived to listen to our customers and learn about the requirements that today’s companies most need and do not have. Now, today, Neotel has the widest range of solutions for telecommunications within companies.

Some of these are as follows:

 

webrtc line

And more. Today we’re going to tell you a little more about our webrtc lines for companies.

 

How to get a webrtc internet calling service

Of all the utilities of the webrtc, mobility is noteworthy. And what do we mean when we talk about mobility? Imagine that our company has offices in Malaga, Madrid and Auckland, for example. Without the technology provided by webrtc, we have no choice but to open physical headquarters for each of these locations. On the contrary and thanks to Neotel’s webrtc lines this is no longer necessary, and we can simply count on workers in each of these destinations who, working from home and only with a device (a computer for example) with a network connection, are able to make calls without needing any other resource.

 

video conferencing and video call in the cloud

Thanks to the webrtc lines this whole process is more accessible and simpler.

Benefit from webrtc calls on the internet for your business

 

premium virtual call recorder

As we said before: the only thing you will need if you want to start using a webrtc line with Neotel is a device that has Internet access. And nothing else.

 

mobile pbx

Did you know that Google is responsible for the webrtc technology?

 

ivr interactive voice response

Nowadays practically everyone has an internet connection. This is what gives webrtc calls an advantage over other solutions.

What are the benefits of working with virtual services?

The virtual pbx is usable in table and mobile telephones.

The concept of virtual pbx is broader than at first thought. The main features of the virtual pbx’s systems are:

  • Receive and send emails.
  • Generate massive advertising
  • Communicate between extensions / departments.
  • Register personal data of clients.
  • Send text messages to mobiles.
  • Receive and send internal communications.
  • Redirecting calls.
  • Record, receive and send calls.
  • Telephone conversations.

 

Send massive SMS to mobile mass SMS for companies SMS sending platform

With the virtual telephone exchange the software is synchronized with the different telephone lines. As it is a system hosted in the cloud, this is an important saving.

Save on costs with virtual services

The virtual switchboard, unlike how it happens with physics, means a great saving of money in terms of configuration means.

 

virtual pbx

Bet on virtual services

Actually working with cloud services brings benefits always. Some companies still unaware of what virtual switchboards are may mistakenly think that there are disadvantages in the use of these services. Nothing more erroneous.

The best contact center software on the market

It is important to have the best contact center software in your company. Neotel is the leading brand for many years in contact center software globally and at the best price. And if you want to see for yourself is as easy as getting in touch with us and in 5 minutes you will be getting all the information to resolve your doubts. Our customer service team is waiting for your call. No tickets with computer systems. 100% real people. This is the difference between Neotel and the rest.

Go ahead. Go ahead.

A contact center software for companies must be intuitive and cover all customer needs.

The best contact center software is the one that increases the sales opportunity for your business.

Neotel presents its contact center software at the best price in the market and full of qualities. For many years we have listened in Neotel to you, our customers, and learned about what is expected of the best contact center software for companies. Among our features we highlight in our contact center software the following:

Not all contact center software companies have a solution that adapts to all types of companies of any size. Neotel’s call center software solution is designed to be used by both large corporations and small businesses.

At first glance it may seem that there are many companies on the internet offering contact center software. You have to be careful not to look for the cheapest or the most expensive. In Neotel we are characterized because our tools for customers are neither the most expensive nor the cheapest. Simply the most complete.

Take advantage of all the advantages of Neotel’s contact center software

Using Neotel’s contact center software will boost your business productivity while giving you a better professional image.

mobile pbx

Also, did you know that with the Neotel switchboard you can always carry it with you wherever you are, simply if you have a mobile device? We recommend that you ask us about our professional Mobile PBX solution. It won’t let you down!

 

integrate virtual pbx with third party software

Customers don’t always know beforehand what they want to look for in their business. From Neotel we can advise you without any commitment and recommend the best solution. What do you have to lose?

 

webrtc line

Neotel’s contact center software is born from the need to offer a solution that works to entrepreneurs who need to sell more.