When correctly configuring your switchboard you will first need to know the needs of your company so that you can choose the best option. If you have doubts about this point we recommend that you contact Neotel by any of our available means so that our customer service department, without any commitment to you, can develop the best solution for your particular situation.
It is important that you activate the premium recorder service if you need to keep the recordings after two months which is the default time that applies to all our customers for free. If you contract the premium call recorder, this time limitation does not exist. And you will have a search engine as a manager to locate all the recordings of calls.