Steps to start using voip telephony in my business or at home

Find out what you need to start using IP telephony and/or if you already have some of the necessary items:

1. IP telephony operator: Neotel

You need an ip telephony operator who will give you the line and the telephone number.

2. Software softphone, ip adapter or ip phone

  • There are some applications, known as “softphones” that provide a dialer with which to make ip calls as if it were a normal ip phone. These applications are not bad at all but have a serious flaw: they are not free. In addition, to use the same this implies us to have to install an extra app for our routine work. From Neotel we want that you, our customers, do not have to install any additional application, and, that you do not pay absolutely anything for this application. For this Neotel offers to all its users the webrtc lines. At first sight they work just like a commercial softphone, only that Neotel’s webrtc line is 100% free and our softphone (webrtc dialer) is integrated into the same application (Neotel’s web application).
  • Home landline + ip adapter. You can use the conventional landline phone to talk with ip telephony, connecting it with an ip adapter.
  • A voip phone. It is a phone specially designed to work with ip telephony. Take full advantage of all the features of ip telephony.

3. Internet connection


webrtc line

If you are already willing to start saving on telephony and you have discovered voip telephony, with this article we hope you will have a clearer idea of the options available to you.


llamadas por ip



IP telephony is a change in telephony as you knew it.


Improve the efficiency of your company’s communications through the IP call service that Neotel has for you

There are various options and operators that you will find, to cover the needs of your telecommunications company, customer service or contact center. That’s why you should always do a review of what service will be useful depending on the size of your company, the number of workers at your command and the number of customers, users and products that are immersed in your functional activities.

Llamadas por IP


Therefore, Neotel presents its IP call service, a tool that is easy to access and manage, in which you will have full control of each and every call that is necessary to meet your users’ requirements and customers. This without generating any initial charge, cost of installation or maintenance or established permanence clause, but incorporating within your company, a software completely anchored to a data network, capable of dissipating any geographical limitation or specific establishment.


Why is this IP call service my best option?

Telefonía ip


Once you have understood that this system of IP calls will allow you to optimize and improve the quality of your communications, you must take into account that Neotel will guarantee complete advice taking into account the context for which this service will be incorporated, propending to achieve a correct strategic function in favor of the continuous improvement of this important dimension: communication.


Therefore, if your strategy is focused on the improvement and implementation of an efficient software and related to the various demands presented by your users and / or customers, greatly reducing overall costs and having the advantage of a connectivity much more stable, decide to opt for the option of IP calls from Neotel.