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Neotel

PBX for companies: call launcher, call center, Voice over IP, IP telephony and VoIP PBXs

Did you know that with Neotel there are no permanences? Never. So is!

With other Telephony providers, stays are imposed on customers. We at Neotel do not believe in the concept of permanence. We believe in satisfied and loyal customers. And is that when a company gives only the best service customers do not leave.

Do you already know what VoIP Telephony is?

Do not have a phone number yet? No problem. Neotel offers you line + phone number.

As IP Telephony makes use of the IP Voice you can use our system both in mobile and fixed:

  • Use of softphone By installing a softphone application we would already have everything we need to make calls over IP.
  • IP adapter linked to the conventional telephone.
  • VoIP phone It is a special phone for IP calls.

As you see there are different solutions. Surely one adapts to your company.

Are you in doubt about whether your Internet connection is compatible with IP Telephony? At Neotel we solve all of them. What if you call us now?

In any case, think that any type of connection to the Network is valid.

If you already have an Internet connection, you can start using VoIP Telephony.

Formerly with traditional telephony the calls were made through cable. Now with VoIP telephony, calls are made via the Internet.

Now you know something more about the requirements and what advantages IP Telephony brings:

  • You need to hire Neotel as your VoIP Telephony operator.
  • IP / Softphone / IP Phone adapter.
  • Internet connection.

Migrating to IP telephony has never been easier than it is today.

Neotel call center

Installing a call center is the best way to serve your customers in your business. Neotel develops customized tools designed for contact centers and call centers.

Customized solutions for companies

Call Centers and Contact Centers

With our tools you have the possibility to monitor real-time data that are of great interest to your call center.

With our software for call centers you will have:

Call center in the cloud

Our call center tools are hosted in the Neotel cloud and have been designed for SMEs and large companies, allowing:

  • Queue management in real time.
  • Progressive and predictive marking.
  • Call recording.
  • Reports and statistics.

An IP Telephony system saves large amounts of money to companies. Your agents do not need to be physically in the same place. It does not matter where in the world each one is. Our tools are still working.

Applications aimed at call centers

Our call center software is scalable and adapts to the needs of any company.

Neotel also offers media services for those who are interested. We highlight:

  • Custom applications.
  • Integration with third-party tools
  • Data center.

Neotel – your Telecommunications provider

In Neotel we offer services of PBX, call center software and CRM. Trust a company with more than 15 years of experience.

Learn more about call centers

The goal and the raison d’être of any call center is to get the maximum possible number of minutes in conversation with clients.

There are no limits with Neotel’s call center tools

From Customer Service, Telemarketing to mass sale campaigns. With our software your call center can get everything.

Do not be wrong or repent. Contract now the call center tools with Neotel

Thanks to the tools we offer call centers improve day by day, they learn from their weaknesses and overcome them.

For a better Customer Service

Greater availability for your customers

With our tools you ensure reliable customer service 365 days a year.

automarcador dialer

Do you need a progressive / predictive dialer?

We have no competition in Neotel. More than 15 years of experience in the sector endorse us. And since there is no permanence with us … Do you have something to lose? If you still have doubts after all this, we recommend that you do a Google search and look at reviews about our company and services.

Functionality and efficiency are fundamental aspects when hiring a VoIP exchange.

centralita voip

We have several solutions that adapt to all types of companies. We invite you to call us or send us an email if you prefer. He explains his personal situation and without any commitment he will receive a quote and all the necessary information. If you still have questions after receiving the information that we are going to send you, of course you just have to call us again. At Neotel we are more than happy to meet your needs.

Among our solutions, the most famous are:

  • The dialer
  • The virtual switchboard.
  • The tools for call center.
  • And the CRM.

Having a dialer in your call center company makes life happier. Guaranteed!

Neotel

What does the call recorder have to offer?

Through good call recorder software you can effectively shield the content of the conversations you handle in your call center or contact center.

This tool has a lot to offer and that’s why today we wanted to get in touch with you a little more about it.

Call recording How does it help you?

Through call recording software you can initially make a complete record of the conversations your communications team maintains with your customers. Now, in addition to making the registration this tool is responsible for making an adequate storage of the recording, so that you can search and reproduce it when you need and without major complications.

grabador de llamadas

Now, the call recorder is a very necessary tool today and best of all is that it is very easy to manage, even more so when it is hosted in the cloud.

In addition to these aspects there are other details that stand out in the offer of this recorder. For example:

  • You should keep in mind that this software allows you to configure completely, so that you can adapt it to your needs. Thus, you can configure the format of the file, its labels, you can establish the complete recording or according to the demand, besides allowing you to have a physical location of your recordings.
  • Finally, while this tool has much more to offer you should know that it allows you to store and recover your recordings very easily and intuitively. For this it makes use of contact histories, allowing a search and recovery simple and fast. It also allows you to send and listen to the recording by email.