Neotel Virtual Recorder Premium Prices

If you are interested in Neotel call recording but your company still has an old phone system please contact us.

The recordings are all stored within the client panel and the client can search and filter according to their needs. All conversations are securely recorded in the Neotel cloud.

Price of call recording (with Neotel switchboard):

 

premium recorder Neotel

With the Neotel premium recorder there are no surprises or hidden costs for the customer. If you are still in doubt about whether our recorder is what your company needs or not we invite you to contact Neotel now and we will solve whatever your doubt, without obligation.

Neotel offers the easiest way to record all your calls.

The most important reasons why companies use the Neotel premium recorder are: training, quality and improvement.

 

Reasons why you should choose Neotel

Choose your IP Telephony company wisely

Why should I choose Neotel?

1. Higher productivity. Neotel increases agent productivity by eliminating manual dialing.

2. Guaranteed safety. All of Neotel’s ‘brain’ including its personal data is stored in the most secure servers possible, located in Spain and with backup servers. So that you, our client, will never have to suffer insufferable cuts in your company’s communications.

 

 

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3. Advanced features at your fingertips. Functionalities such as tail CDR, IVR, etc. All, previously exclusive features for just a few. Now with Neotel, within reach of any pocket.

4. Excellent call quality. You don’t have to worry about the quality of your calls when you are a Neotel customer.

5. Affordable prices. Neotel is the most affordable Telephony solution for companies in the whole sector. We have no competition. You can check our prices on our website and if you want you can contact our customer service and we advise you free of charge and without obligation.

Many competing solutions may look similar to ours at first glance. However Neotel is the only solution that adapts to the needs of each client in question so if your business grows or shrinks, your phone system can grow or shrink as well.

 

Advantages of implementing VoIP in your SME

Today the possibilities in the world of telecommunications are endless thanks to the virtual pbx.

– Services that are incorporated in the virtual pbx:

 

  • Caller identification.
  • Call transfer service.
  • Call waiting service.
  • Call forwarding.
  • Answering machine.
  • Call queues.
  • Etc.

– Improve customer service: queues can be configured so that no customer is left unattended.

– Calls from anywhere: Enhance teleworking. With the voip it is possible to work from anywhere as long as there is an internet connection. This mainly favors companies that promote telework.

 

 

virtual pbx

– Control of communications: You will have an exhaustive control on the company, the received calls, etc.

– Easy installation: With the virtual pbx it is not necessary to wire the office so the installation of this service is done very quickly and easily.

The acronym voip stands for Voice Over Internet Protocol, and this in turn means that communications are transmitted, rather than through copper cables as happens with traditional telephony, through the Internet.

 

Numbers 900

Advantages of using a 900 number

– Increase the number of contacts: With this type of service the number of contacts can increase by approximately 30% and the possibility of generating new sales with it.

– Easy to set up: The contracting of a 900 line is a very fast process. Before you know it, you are already enjoying your 900 line. Neotel can also offer you virtual pbx services for your 900 number if you need them.

– Quality customer service: Offering a free call service for the customer offers an image of professionalism before all things.

– National company image: With a 900 number the company regardless of whether it is a large or small size, gives an image of a ‘national’ company. This is much better than using a provincial prefix, which can result in a loss of sales for those customers who prefer to hire services locally.

– Follow up of the received calls: With the 900 lines the companies can find out and monitor where the calls come from since they can contract a different one for the web, another one for the social networks and another one for example for the advertising campaigns. In this way companies are able to analyze which of their campaigns are the most effective that otherwise would not be possible.

For all these reasons if the company makes available to its users a 900 number will be giving added value.

The customer service is the most important of all for any company as it depends on him directly, not only to get new customers but to keep the current ones.

 

 

virtual pbx

Did you know that the law obliges companies without exception to give a toll-free option for incoming calls?

The 902 and 901 premium rate numbers are illegal as the only option for customer service. This law was passed by the European Court of Justice in March 2017.

 

 

hire line 900

Provincial phone numbers are not optimal for all situations. By hiring a 900 line we are giving great added value to our customers while making sure that obtaining contact is as much as possible.

The telephone remains the primary means of customer service for any company.

 

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Why should small businesses use an advanced IVR system?

With an advanced ivr system for our company we are getting a powerful tool that helps us work more on customer satisfaction. The ivr is a system that works 24/7.

1. Affordability

The cost of implementing an ivr system is approximately 1/10 that of hiring a receptionist.

2. Increased sales with remarketing

Companies can use an ivr system to advertise their own products and services and thus remarket with the intention of generating sales in a passive way.

3. Reduction in the abandonment rate

The latest ivr systems reduce the abandonment rate of our customers in our company. Logically, it is more likely that a client will not leave if, even though all our agents are busy with other conversations, the client is able to carry out all their formalities only via the ivr.

4. Stellar Reputation and 24×7 Availability

 

ivr interactive voice response

Regardless of its size, the ivr system makes our company look professional. When customers are served by an advanced ivr system they feel that they are contacting a company of a certain ‘size’ and the level of importance is understood.

ivr systems save companies money. How can your company save money with an ivr system? The ivr is a way for our company to remain operational even during the holidays without having to hire extra employees to service the company during the holidays.

5. Improving the quality of first contact

An ivr system is capable of solving simple tasks such as answering simple questions. For tasks that require the intervention of a human person, the system automatically transfers the conversation to an agent.

 

 

 

 

Neotel

Your complete solution for VoIP by Neotel

Neotel is the best provider of voip numbering and are leaders in their sector. Since 2001 Neotel offers complete voip solutions for businesses of all sizes and from anywhere in the world, at the best price.

The acronym voip stands for Voice over Internet Protocol. Voip is considered the most advanced telephony. Trust Neotel as your voip telephony provider for your company. You will be in the best hands. Try our voip solutions now without any compromise and if for any reason you are not satisfied you can migrate with any other company you want. In Neotel there are no permanences. We don’t need them. Our customers once test the quality of our solutions and with our rates no longer want to look anywhere else.

Neotel

What are the advantages of IP Telephony today?

IP telephony saves us a lot of money on both national and international calls.

IP telephony, unlike conventional telephony, entails much lower implementation costs and, for this reason, costs less money to the end customer.

Conventional telephony allows to use only the telephone as a device for communication while ip telephony allows to be used in many devices: smartphones, tablets, computers, and so on.

Traditional telephony will always be limited to a physical place as wiring is its own limitation in this case.

 

telefonía ip

IP telephony allows you to use a telephone line from anywhere in the world as long as there is an Internet connection so it gives a very wide freedom to workers who use it.

Conventional telephony requires more time and execution by technicians for mainly the installation of all the wiring.

IP telephony allows for instant highs. This will never happen with traditional telephony.

IP telephony will give users the ability to move and move freely, unlike the conventional telephony that ties them to a physical workplace.

IP telephony allows things such as diversion to our smartphone so that no matter what happens, we are never disconnected.

IP telephony does not mean at any time a worse quality of calls compared to traditional telephony.

IP telephony is possible thanks to voip (Voice Over Internet Protocol) which transforms voice into data.

IP telephony allows different offices and workers to be integrated under a single telephony system.

IP telephony has existed for many years. However, it is in the last years when a greater acquisition of this technology is appreciated in the companies. It must also be said that, being dependent on Internet connections, the Internet system we have today is not the same as the one we had a few years ago.

 

Neotel

Neotel for large and medium enterprises

At Neotel we never tire of saying it: what do you want to save money with telephony in your company? Then you will have to contract a virtual pbx. Neotel’s virtual pbx means saving money on technical specialists and maintenance. Here, all that runs on our side. What does that sound like?

More benefits, less costs

If your company already has a physical switchboard, please contact us and we will advise you without obligation. Migrating the physical switchboard of your company to Neotel is much simpler than you might think in principle.

Scalability and flexibility

Always up to date. Your office goes with you!

 

virtual pbx

The Neotel pbx will allow you to be in contact with your employees always and regardless of where they are in the world. The Neotel virtual switchboard offers exactly the same features as a traditional physical switchboard. With Neotel you can: promote employee mobility, save costs, professionalize the image of the brand and enhance communication between departments.

 

 

Call Center Software CRM Virtual PBX

Globalization has become a challenge for companies today. That’s why with the Neotel switchboard your workers can be physically in cities or countries other than their own. And this will not be a problem for the proper functioning of the business.

Neotel

Neotel CRM to improve the relationship with your customers

This service is linked to our virtual pbx since, when receiving a call, a pop-up window will appear with the client’s file and all their data.

If you didn’t know it yet, now you can try our crm tool integrated in the Neotel pbx. Access your customer database and integrate the functionality of the virtual pbx with the customer database.

Neotel

How to improve the connection with your customers thanks to ip voice and Virtual PBX

If you are looking for a provider in the sector of virtual pbx and voice ip do not hesitate to contact Neotel.

Benefits that assure me of having a virtual pbx with ip voice:

  1. Unlimited access to all the functionalities of a telephone switchboard.
  2. Technical support at all times that instantly resolves all possible incidents.

With Neotel’s virtual pbx you will have a whole team of real people (no talking to machines) at your disposal.

What can my company do when hiring a virtual switchboard ip voice?

  1. You will have access to call statistics, so you will know the performance of your company.
  2. Ability to record all calls in your company in order to improve your customer service.
  3. When you put your customers on hold, they have the option of listening to a background music chosen by you. So that this wait becomes something more pleasant.
  4. You’ll be able to tell who’s calling you with caller ID.

If at the time of contracting your virtual switchboard you do not have a telephone number, you can be assigned one geolocated in the region or country you need, and by purchasing Neotel services you can count on the advice of the leading company in virtual switchboards for companies and telecommunications.

 

Advantages of a virtual ip voice switchboard

  1. You will have a low-cost switchboard.
  2. Your workers can use it from anywhere in the world.
  3. You can connect to the virtual PBX ip voice from any device that has an Internet connection: tablets, mobile phones, computers, …
  4. Their benefit/price/quality ratio is much better than that of the traditional switchboard.
  5. Nor does it require large connections for it to work.
  6. No need for specialized personnel to use or maintain it.
  7. You don’t need to buy an expensive physical switchboard.

centralitas voz ip

Neotel is the first telephone company to bring out Neotel’s webrtc line. With Neotel’s webrtc line customers can have telephone conversations only through the Internet, completely free of charge, and only using a device connected to the network.

 

webrtc line

With the ip PBX voice communication is transmitted over the internet.