Entries by Neotel 2000

Telemarketing surveys: Involve your customers!

If there is one thing that has become fashionable thanks to the Internet, it is consulting people about basically anything. Consumer opinion now counts more than ever and ensuring channels for this is very positive. On the one hand, customers give their opinions and on the other, companies take note to improve their products and […]

Because any entrepreneur must have something called Click to call me back

Having a presence on the Internet is vital for any type of business. However, publishing a website and managing social networks is not enough to achieve commercial success. Meanwhile, buying and selling websites can help to sell, but they charge exorbitant commissions, not to mention the voracious competition. It is at this point that tools […]

IVR: The secret of reliable companies

In the business world, professionalism is synonymous with trust and credibility. Fortunately, entrepreneurs have some tools that allow them to be and look professional, especially in the area of communication. Certainly, one of the most effective elements to achieve this are IVR systems. Almost all the best rated companies have this telephony call center implement. […]

Video calling in the cloud: Do it professionally

Videocalling friends and family is very common nowadays. After the pandemic, it became clear that both work and studies can continue thanks to this communication mechanism and, of course, the Internet. However, video calling through a social network is not the same as making a video call in the cloud in a professional, formal way […]

Centralita móvil: Las salas de call center ya no son necesarias

Many new entrepreneurs believe that the virtual PBX is only a program for call center rooms. To tell the truth, every business, no matter how small, requires timely, professional and fully available customer service. Today’s business communication programs go far beyond the call center, making it possible to sell more and provide customer service from […]

Call Recorder: A necessity for today’s businesses

Telephone sales make up a significant percentage of today’s commerce. As such, it is important for both merchants and service companies to be able to document the negotiations that take place over the phone. In fact, recording calls is often the best way to cover yourself legally. For this, the most suitable and professional technological […]

Virtual PBX: SMEs sell more by controlling communications

Today’s world is a world of small businesses and this trend has been accentuated over the last two years. According to statistics for the year 2022, 90% of the world’s companies are SMEs and in countries such as the USA they account for 99% of the sector. However, low sales and low cash flow are […]

CRM is much better than traditional databases

Many businesses understand the advantages of having a database system and feeding it on a daily basis. In fact, this tool is just as useful for businesses as it is for companies that offer services. But what if there was a much better tool with features that help you sell more? The truth is that […]

Robot call: sell more by talking less

Telemarketing is still important for selling and, above all, for getting closer to customers and consumers. However, it is no less true that this discipline has changed its approach in recent years. Today, the focus is on developing strategies that make it possible to sell by call, but without disturbing large groups of people. This […]

Large company? Predictive dialer is the solution

Customer service is often one of the main problems of growing companies. Especially because larger initiatives tend to expect much more. In addition, having a larger number of users means being able to serve them all efficiently. Of course, the virtual PBX provides the business owner with multiple solutions to facilitate business communication. For these […]