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For more information, please visit the following page.
For more information, please visit the following page.
A virtual switchboard system is designed so that users can work and access it from anywhere.
If you are looking at Google now options for teleworking from home in front of the coronavirus we recommend that you check our section here, which explains the steps to implement teleworking in your company so you do not have to close.
If on the other hand you do not yet have a virtual switchboard system you can contract it with our company. The installation is very simple (the customer does not have to do anything) and our technicians can help you to be up and running sooner than you imagine.
Once you are registered with the virtual switchboard, your employees can access the normal company telephone system as if they were physically there. You can find more information about the switchboard here. We also recommend that you watch this video on how the virtual pbx works.
If you already have the pbx the transfer of the system to the house is very simple. It only consists of taking the ip terminal home and connecting it there. You don’t even need a physical telephone. You can use the Neotel web softphone, free for all customers.
The current situation of the coronavirus is causing companies that do not want to close their businesses to opt for other solutions. Here teleworking is undoubtedly the most effective. And Neotel’s virtual switchboard is the only tool you need for this.
Thanks to the virtual pbx allows us to work from anywhere as if we were in the office, we can now do so in the same way and thus not neglect either our business or the customers who cost us so much effort to achieve, in these difficult times and alarm that run because of the so-called “coronavirus.
Thanks to them, the employees are able to continue their work from home.
It is in our hands to ensure that production does not come to a complete standstill. We need to find viable measures to achieve this. And one of them is teleworking.
While it is true that health comes first, it is also true that we must all, as far as possible, seek alternatives so that the country does not come to a standstill and therefore an economic crisis occurs that we may not be able to overcome.
Below we present the most outstanding functionalities in modern call center systems today:
Surely we have all seen this slogan in the news, press, radio, social media on the Internet, etc. In view of the serious situation that the whole world has to face today, it is essential that we ALL pay attention to the rules and measures that professionals and experts tell us about. And Neotel stays at home. But not without providing the same level of service to all its customers.
And what do we want with the writing of this post in our Blog? Well, that YOU do it too; stay at home.
Do it for yourself, for me. And in general, do it for everyone. Let’s do it for THE WHOLE WORLD. The health authorities need us now more than ever.
Do you still have doubts about how to encourage teleworking in your company so that you can stay at home without the risk of catching or infecting others? Neotel has set up a hotline to support the coronavirus and teleworking. Call us now if you have any questions and we will answer them. It doesn’t matter if you’re not a Neotel customer yet.
Maybe talking to us will help you make a good decision: to stay at home BUT without neglecting your customers.
YES YOU CAN.
(By the way: this article was written from home)
At Neotel we want companies not to be affected by this situation of global change any more. Today’s technology allows us to perform our work without having to go to the office.
Companies cannot stop our daily rhythm without avoiding a negative impact on our economy.
The Ministry of Health is promoting TELEWORK.
Help us to help you implement it in your company today. Contact Neotel now. Thank you very much.
Neotel always encourages the idea of teleworking. But it is now, with the current crisis of COVID19 or coronavirus as it is commonly called, that companies most require solutions to be able to send their employees to continue working from home. Neotel has opened a free support platform for everyone who needs it, where the caller will be advised at all times on how to implement teleworking measures in their business. You can find more information about this idea by visiting the following link: https://www.neotel2000.com/opciones-para-teletrabajar-ante-el-coronavirus-covid-19/ < Options for teleworking in the face of covid-19 coronavirus
Thanks to these measures on the part of Neotel, its employees do not need to travel or be at risk of contagion when in direct contact with other employees and can carry out all their tasks from home, just as if they were in the office. With this, the company avoids the risk of contagion with the possible professional casualties that this could entail while the business does not suffer and what is main, the clients continue being served in the best way. The same as always.
You can take calls as if you were in your office and still use the same home number.
The latest telework reports show the advantages of teleworking for both the workers and the company:
All this, thanks to Neotel’s cloud pbx.
There are many options when contracting call management software for your call centre. We at Neotel recommend that before making any rash decision, you analyze your options well in order to try to avoid future complications.
Something that Neotel has been implementing for a long time and that we are sure will be very useful to our customers is the webrtc line for softphone use. Making all calls directly from the Internet browser without the need for a physical terminal saves our customers money and space.
Telephone support remains the most relevant channel for communication between companies and customers today. Above other means such as chatbots, emails, WhatsApp, etc. And that is why at Neotel we offer the best communication tools to give the best possible phone support to your own customers.
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