PREDICTIVE DIALER + SOFTWARE PBX FOR TELESALES
Neotel provides its customers the Software for Call Center with the best switchboard on the market.
It’s possible to add the predictive dialer module to the entire switchboard ’skills in the Cloud that we are selling nowadays.
This module makes the creation of telesales’ campaigns much easier, where the Neotel‘ server will take care of making outgoing calls and forward them to the telemarketer when the end customer is already on the other side of the line. This capacity of the predictive dialer does the time of the telemarketer in the conversation grows considerably, greatly improving the effectiveness of telemarketers
ROBOT CALL – SOFTWARE FOR CALL CENTER
With the Neotel’s Robot Call, the customer who is using it can carry out automated calling campaigns in a totally autonomous way by the system.
For example: if a company has to call all of its customers to give them timely information, she simply has to record the message she wants to communicate and load the database of the customers the system has to call. This last will call one by one to all of the customers, sending the talking prerecorded; also, if necessary, the called customer could speak with an operator, if it required it.